What is a responsibility of the Service Provider with regard to Supplier Management as defined in ISO/IEC 20000-1:2005?
A . Incorrect. This is outside the scope of the standard.
B . Correct. A focus on end-to-end Service management is essential plus it is required by the standard.
C . Incorrect. This is the responsibility of the Lead Suppliers.
D . Incorrect. The Service Provider needs to retain management control, but does not define the supplier processes.