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CompTIA 220-1201 Exam - Topic 3 Question 22 Discussion

The power supply for a user's gaming computer fails. The user buys a replacement online. The user connects the power supply to the motherboard, the graphics card, and the SSDs, but the computer fails to start and displays a critical error. Which of the following is the most likely cause?
C) The user did not connect the 4-pin connector for the CPU.
A) The computer requires an additional RAM upgrade.
B) The wattage is insufficient for all the peripherals.
D) The power supply only operates in a redundant configuration

CompTIA 220-1201 Exam - Topic 3 Question 22 Discussion

Actual exam question for CompTIA's 220-1201 exam
Question #: 22
Topic #: 3
[All 220-1201 Questions]

The power supply for a user's gaming computer fails. The user buys a replacement online. The user connects the power supply to the motherboard, the graphics card, and the SSDs, but the computer fails to start and displays a critical error. Which of the following is the most likely cause?

Show Suggested Answer Hide Answer
Suggested Answer: C

Modern motherboards require two separate power connections from the power supply: the 24-pin ATX connector for general motherboard power and a 4-pin or 8-pin CPU (EPS) connector dedicated to powering the processor. According to CompTIA Core 1 (220-1201) power supply installation and troubleshooting guidelines, failing to connect the CPU power connector commonly results in a system that does not boot and may display a critical or CPU-related error.

In this scenario, the user connected power to the motherboard, graphics card, and storage devices, but the system fails to start. This strongly indicates that the CPU power connector was overlooked, which is a frequent mistake during PSU replacement. Without this connection, the processor cannot initialize, preventing POST.

Insufficient wattage typically causes instability, shutdowns, or reboots under load rather than immediate failure with a critical error. RAM upgrades are unrelated to PSU replacement, and redundant power supplies are used in enterprise systems, not standard gaming PCs.

CompTIA emphasizes verifying all required PSU connectors, especially the CPU power connector, as a critical troubleshooting step when a system will not power on after a PSU replacement.


Contribute your Thoughts:

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Pilar
1 day ago
Redundant configuration? Never heard of that affecting startup.
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France
6 days ago
I doubt it’s the RAM upgrade; that seems unrelated.
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Reta
12 days ago
Wait, does a power supply really need a 4-pin connector?
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Stefania
17 days ago
I think it’s definitely the wattage issue. Too many peripherals!
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Barbra
22 days ago
Sounds like a classic case of not connecting the CPU power.
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Desiree
27 days ago
I feel like the RAM upgrade isn't related to the power supply issue, so A seems unlikely. But I’m not completely sure about the others.
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Katie
1 month ago
I practiced a question like this before, and I think if the power supply is in a redundant mode, it wouldn't work properly. So D could be a possibility.
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Joni
1 month ago
I’m not sure, but I think the CPU connector is really important? Maybe C is the answer?
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Marsha
1 month ago
I remember something about power supplies needing enough wattage for all components, so B seems plausible.
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