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CompTIA 220-1201 Exam Questions
- Topic 1: Mobile Devices: This section of the exam measures skills of a Mobile Support Technician and covers the understanding of mobile hardware components and appropriate replacement procedures such as batteries, wireless cards, and SSDs. It also focuses on comparing different accessories and connectivity methods like Bluetooth, USB-C, and NFC. Additionally, it evaluates the ability to configure mobile network connectivity (Wi-Fi, SIM/eSIM, hotspot) and provide basic support for applications on various mobile operating systems.
- Topic 2: Networking: This section of the exam measures skills of an IT Network Technician and includes foundational knowledge of networking concepts such as IP addressing, common ports and protocols, and types of networks (LAN, WAN, etc.). It covers hardware like routers and switches, cabling types and connectors, and wireless networking standards. Candidates are also expected to identify common networking tools and demonstrate the ability to configure network settings on various platforms.
- Topic 3: Hardware: This section of the exam measures skills of a Desktop Support Technician and focuses on identifying, installing, and maintaining computer components such as motherboards, CPUs, RAM, storage devices, and power supplies. It includes installing and configuring peripheral devices like printers, displays, and input devices, and understanding their interfaces. The domain also covers custom PC configurations for different user needs such as gaming, graphic design, or home theater.
- Topic 4: Virtualization and Cloud Computing: This section of the exam measures skills of a Junior Systems Administrator and includes basic understanding of virtualization concepts such as virtual machines and hypervisors. It also introduces cloud computing models like SaaS, PaaS, and IaaS, along with cloud characteristics such as resource pooling and rapid elasticity. Candidates are expected to identify common cloud services and distinguish between local and cloud-based resources.
- Topic 5: Hardware and Network Troubleshooting: This section of the exam measures skills of a Technical Support Specialist and emphasizes the ability to diagnose and resolve hardware and networking issues. It covers common problems related to displays, power, storage devices, mobile devices, and printers. Networking troubleshooting includes identifying and resolving issues related to connectivity, IP configuration, and wireless signals. Candidates must demonstrate proficiency in using troubleshooting tools and methodologies to ensure system functionality is restored.
Free CompTIA 220-1201 Exam Actual Questions
Note: Premium Questions for 220-1201 were last updated On May. 20, 2025 (see below)
Which of the following is designed to be used in commercial spaces?
Plenum cabling is designed for use in commercial spaces where cables run through air ducts or plenum spaces, as it has fire-resistant properties and emits less toxic smoke.
Why Not A (USB 3.1 Gen 2): USB is for peripheral connections, not large-scale commercial installations.
Why Not B (Straight tip fiber connector): Fiber connectors are for high-speed connections but are not specifically for commercial spaces.
Why Not D (Cat 8): While Cat 8 is high-speed, it is not uniquely suited for commercial spaces like plenum cabling.
CompTIA A+ Exam Reference: Core 1 (220-1201), Section 3.1, cabling standards.
[Networking]
Which of the following is a Bluetooth network an example of?
Comprehensive and Detailed Explanation From Exact Extract:
Bluetooth is a wireless technology designed for short-range communication between devices. It is a classic example of a Personal Area Network (PAN), which supports communication between devices like smartphones, headsets, keyboards, and mice within a few meters. PANs are smaller in scope compared to LANs or WANs.
Reference: 'CompTIA A+ Complete Study Guide' by Quentin Docter -- Chapter 5, 'Networking Fundamentals', page 275.
Which of the following resolutions is commonly known as Ultra HD?
Comprehensive and Detailed In-Depth
Ultra HD (UHD), also referred to as4K UHD, has a resolution of3840x2160. It's four times the resolution of standard 1080p (Full HD), offering more screen real estate and sharper images.
Option A (1920x1080):Full HD (FHD), not UHD.
Option B (2048x1080):DCI 2K --- used in cinema, not common for Ultra HD.
Option D (7680x4320):Known as 8K UHD, not standard Ultra HD.
CompTIA A+ Core 1 Exam Objective Reference:
Objective 1.7: Compare and contrast display technologies and their features.
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SIMULATION
A third-party contractor recently installed a new switch, router, and cabling for a small
corporate office. After the installation, users started experiencing issues connecting to
resources over the network.
INSTRUCTIONS
Click on each PC and server to review outputs. From the remediation section on
the right, select an issue and solution for each device.
Looking at the network configurations and outputs from both PCs and servers, here are the possible issues and solutions:
1. PC 1
Issue: The IP address for PC1 is 192.168.1.1, which conflicts with Server 1 (which also uses 192.168.1.1).
Solution: Change the IP address on PC1 to a unique one within the range, like 192.168.1.3.
2. PC 2
Issue: PC 2 is configured with 192.168.1.2, which conflicts with Server 2 that has the same IP address.
Solution: Update the IP address on PC 2 to something unique, like 192.168.1.4.
3. Server 1
Issue: The IP address for Server 1 is 192.168.1.1, which conflicts with PC1.
Solution: Since Server 1 and PC1 are using the same IP address, change one of them. For Server 1, you could change the IP address to 192.168.1.5.
4. Server 2
Issue: Server 2 is using the IP address 192.168.1.2, which conflicts with PC2.
Solution: Update Server 2 to use a different IP address, such as 192.168.1.6.
General Remediation:
The primary problem here is overlapping IP addresses, leading to connectivity issues. Each device on the network must have a unique IP address. After making these changes, ensure that all devices can communicate properly by testing the connection between devices and verifying they can access shared resources.
A technician is troubleshooting issues occurring on a user's mobile device. Applications and the OS have slow response times, even when performing simple tasks, such as writing an email. Additionally, new applications occasionally fail to launch. Which of the following should the technician do next?
Comprehensive and Detailed In-Depth
The symptoms --- slow response and failed app launches --- indicate that thedevice's memory or processing resources are overutilized. Closing unnecessary apps can free up RAM and CPU resources, improving performance.
Option A:Overheating may cause sluggishness, but that's not indicated here.
Option C:Factory reset is a last resort, not the next logical step.
Option D:Battery health would affect uptime, not system speed.
CompTIA A+ Core 1 Exam Objective Reference:
Objective 1.6: Given a scenario, configure basic mobile device network connectivity and application support.
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Altha
19 hours ago