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CompTIA 220-1201 Exam Questions
- Topic 1: Mobile Devices: This section of the exam measures skills of a Mobile Support Technician and covers the understanding of mobile hardware components and appropriate replacement procedures such as batteries, wireless cards, and SSDs. It also focuses on comparing different accessories and connectivity methods like Bluetooth, USB-C, and NFC. Additionally, it evaluates the ability to configure mobile network connectivity (Wi-Fi, SIM/eSIM, hotspot) and provide basic support for applications on various mobile operating systems.
- Topic 2: Networking: This section of the exam measures skills of an IT Network Technician and includes foundational knowledge of networking concepts such as IP addressing, common ports and protocols, and types of networks (LAN, WAN, etc.). It covers hardware like routers and switches, cabling types and connectors, and wireless networking standards. Candidates are also expected to identify common networking tools and demonstrate the ability to configure network settings on various platforms.
- Topic 3: Hardware: This section of the exam measures skills of a Desktop Support Technician and focuses on identifying, installing, and maintaining computer components such as motherboards, CPUs, RAM, storage devices, and power supplies. It includes installing and configuring peripheral devices like printers, displays, and input devices, and understanding their interfaces. The domain also covers custom PC configurations for different user needs such as gaming, graphic design, or home theater.
- Topic 4: Virtualization and Cloud Computing: This section of the exam measures skills of a Junior Systems Administrator and includes basic understanding of virtualization concepts such as virtual machines and hypervisors. It also introduces cloud computing models like SaaS, PaaS, and IaaS, along with cloud characteristics such as resource pooling and rapid elasticity. Candidates are expected to identify common cloud services and distinguish between local and cloud-based resources.
- Topic 5: Hardware and Network Troubleshooting: This section of the exam measures skills of a Technical Support Specialist and emphasizes the ability to diagnose and resolve hardware and networking issues. It covers common problems related to displays, power, storage devices, mobile devices, and printers. Networking troubleshooting includes identifying and resolving issues related to connectivity, IP configuration, and wireless signals. Candidates must demonstrate proficiency in using troubleshooting tools and methodologies to ensure system functionality is restored.
Free CompTIA 220-1201 Exam Actual Questions
Note: Premium Questions for 220-1201 were last updated On Apr. 09, 2026 (see below)
Which of the following is the most likely cause?
The key detail in the ipconfig output is that the system is receiving an IP address, subnet mask, default gateway, and DHCP server information via DHCP, but the DNS servers shown are 8.8.8.8 and 8.8.4.4, which are Google's public DNS servers. In most corporate networks, DNS is provided internally by the DHCP server---usually the same device assigning the IP address. When DNS values are different from DHCP-provided defaults, it indicates manual DNS configuration.
CompTIA A+ emphasizes that mismatched DNS settings can cause browsing issues, name-resolution delays, or an inability to access internal resources. DNS is critical because it translates domain names into IP addresses; if manually configured, the device bypasses the organization's DNS server and may not resolve internal hostnames.
The subnet mask is correct for a Class B private network subdivided using /24 (255.255.255.0). NetBIOS being enabled is common and not a cause of connectivity issues here. DHCP being enabled is normal and functioning correctly, as shown by the proper IP lease obtained.
Thus, the anomalous and most likely problematic configuration is manually configured DNS, making Option D correct.
A technician is manually configuring network settings on a user's computer to route network traffic to a newly deployed firewall. Which of the following should the technician change?
The default gateway is the network device responsible for routing traffic from a local computer to destinations outside its subnet. When a new firewall is deployed and intended to manage outbound traffic, client devices must be configured to send packets to this firewall. CompTIA A+ identifies the gateway setting as the key parameter that determines where a workstation sends its external-bound traffic.
By updating the gateway address to point to the new firewall's internal interface, all internet-bound and off-subnet traffic will now pass through the firewall for filtering, inspection, and routing. This ensures correct traffic flow and enforces security policies.
Changing the VPN settings (A) does not affect local traffic routing unless a VPN tunnel is active. Subnet mask adjustments (C) determine the network size but do not control routing. VLAN settings (D) require switch configuration, not workstation changes, and do not dictate default routing behavior.
Thus, modifying the gateway is the correct and necessary step to route all traffic through the newly implemented firewall.
Which of the following is a characteristic of an NVMe drive?
NVMe (Non-Volatile Memory Express) drives commonly use the M.2 interface and provide the highest performance for SSDs.
From CompTIA A+ 220-1101 Official Study Guide, Objective 3.2 -- Storage devices:
''NVMe drives connect via the M.2 slot and provide the fastest data transfer rates available for storage devices.''
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Storage Technologies
CompTIA Exam Objectives 220-1101, Domain 3.2
Which of the following tools would a technician use to connect wires to an RJ45 connector?
A crimper is specifically used to attach RJ45 connectors to the ends of network cables. It pressesthe connector pins into the cable's wires, establishing a secure electrical connection. A punchdown tool is used for wiring patch panels or keystone jacks, not for attaching connectors.
Which of the following is used primarily for archiving data?
A Storage Area Network (SAN) is primarily used for data archiving and large-scale storage. SANs provide high-speed, block-level storage for enterprise environments.
Why Not A (PAN): Personal Area Networks are for connecting personal devices like phones and smartwatches.
Why Not B (MAN): Metropolitan Area Networks are for city-wide data communication, not storage.
Why Not D (LAN): Local Area Networks are for general connectivity, not dedicated storage.
Why Not WAN: Wide Area Networks are for connecting geographically dispersed networks, not storage.
CompTIA A+ Exam Reference: Core 1 (220-1201), Section 2.7, network types and purposes.
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