Cisco 820-605 Exam - Topic 6 Question 63 Discussion

Actual exam question for Cisco's 820-605 exam

Question #: 63
Topic #: 6

Which stakeholder works directly with the customer executives to ensure that their business outcomes are aligned with and achieved using purchased solutions?

ARenewals Manager

BProduct Sales Specialist

CAccount Manager

DCustomer Success Manager

Show Suggested Answer

Suggested Answer: A

by Roselle at Jul 24, 2023, 11:36 PM

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Gianna

9 months ago

Not sure about that, seems like a tricky question.

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Juan

10 months ago

100% agree, it's all about the Customer Success Manager!

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Tayna

10 months ago

Wait, is it really not the Renewals Manager?

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Gaynell

10 months ago

I thought it was the Account Manager.

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Terry

10 months ago

Definitely the Customer Success Manager!

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Milly

11 months ago

I’m torn between Customer Success Manager and Account Manager. I know both roles interact with customers, but I can't recall which one focuses more on achieving business outcomes.

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Selma

11 months ago

I feel like the Renewals Manager is more about contract renewals rather than aligning business outcomes. Could it be the Customer Success Manager?

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Elly

11 months ago

I remember a practice question about roles in customer relations, and I think Account Manager was mentioned as someone who maintains relationships, but I’m not confident.

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Mitsue

11 months ago

I think the answer might be Customer Success Manager, but I'm not entirely sure. It seems like they focus on aligning solutions with customer goals.

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Micaela

11 months ago

Hmm, I'm not too familiar with Linux boot processes. I'll have to think this one through carefully.

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Keneth

11 months ago

I'm not completely confident, but I feel like prospective DUR should focus on the overall usage patterns rather than just one patient?

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Pearlene

11 months ago

This looks like a tricky question about Cisco UCS hardware configurations. I'll need to carefully consider the details about the I/O module and the available VIC options.

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Casandra

1 year ago

Wait, there's a 'Renewals Manager' option? Sounds like someone who's really good at saying 'sorry, that contract expired last month' with a straight face.

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Bronwyn

1 year ago

Hmm, this one's tricky. I'm going to have to go with the Account Manager, since they're the ones who really get their hands dirty with the customer executives.

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Micah

1 year ago

Yes, the Account Manager plays a crucial role in making sure that the customer's needs are met and their goals are achieved.

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Dana

1 year ago

I agree, the Account Manager is responsible for ensuring that the business outcomes are aligned with the purchased solutions.

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James

1 year ago

I think you're right, the Account Manager is the one who works directly with the customer executives.

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Ronald

1 year ago

D) Customer Success Manager sounds like the best fit. They're focused on ensuring the customer gets the most value out of the solution, which aligns with the business outcomes.

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Scarlet

1 year ago

B) Product Sales Specialist may not have as direct of a role in ensuring business outcomes are achieved.

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Aleisha

1 year ago

A) Renewals Manager may also play a role in ensuring customer satisfaction and business outcomes are met.

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Cordell

1 year ago

D) Customer Success Manager is specifically focused on ensuring customer success and aligning with business outcomes.

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Francis

1 year ago

C) Account Manager would also work closely with customer executives to ensure business outcomes are achieved.

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Letha

1 year ago

D) Customer Success Manager

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Ben

1 year ago

C) Account Manager

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Stevie

1 year ago

B) Product Sales Specialist

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Ivette

1 year ago

A) Renewals Manager

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Golda

1 year ago

I'm going with C) Account Manager. They're the ones who manage the customer relationship and work to align the solution with the customer's goals.

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Jacqueline

1 year ago

Yes, the Account Manager works directly with the customer executives to make sure their goals are aligned with the purchased solutions.

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Franklyn

1 year ago

I agree, the Account Manager is responsible for ensuring the customer's business outcomes are achieved.

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Casey

1 year ago

I'm not sure, but I think D) Customer Success Manager also works closely with customers to ensure their business outcomes are achieved.

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Letha

1 year ago

I agree with Barrett, Account Manager works directly with the customer executives.

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Barrett

1 year ago

I think the answer is C) Account Manager.

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Refugia

1 year ago

I'm not sure, but I think D) Customer Success Manager also works closely with customers to ensure their business outcomes are achieved.

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Loreta

1 year ago

I agree with Delisa, Account Manager works directly with the customer executives.

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Anna

1 year ago

The Account Manager seems to be the logical choice here. They're the ones who work directly with the customer executives to ensure their business needs are met.

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