Cisco Exam 820-605 Topic 3 Question 49 Discussion

Actual exam question for Cisco's 820-605 exam

Question #: 49
Topic #: 3

The customer has a new leadership team that expresses concern over the lack of adoption of a purchased solution. Which two activities must the Customer Success Manager initiate to mitigate this risk? (Choose two.)

ACreate a new Health Index dashboard with the Sales team.

BEvaluate the customer's expertise in managing the purchased solution.

CExamine solution pricing with the Renewals Manager.

DSchedule Quarterly Business Review with the new leadership team.

EReview the original business case and reassess desired outcomes with the new leadership team.

Show Suggested Answer

Suggested Answer: B, E

by Tammara at Sep 20, 2022, 04:09 AM

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