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Cisco 820-605 Exam - Topic 2 Question 67 Discussion

A Customer Success Manager is creating an adoption campaign for a customer. Where should the campaign focus to identify expand opportunities?
B) Identify workshops that could optimize performance.
A) Increase solution discount.
C) Explore additional use cases to achieve business outcomes.
D) Confirm all required items have been purchased.

Cisco 820-605 Exam - Topic 2 Question 67 Discussion

Actual exam question for Cisco's 820-605 exam
Question #: 67
Topic #: 2
[All 820-605 Questions]

A Customer Success Manager is creating an adoption campaign for a customer. Where should the campaign focus to identify expand opportunities?

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Suggested Answer: B

by Arminda at Oct 19, 2023, 04:32 PM

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Carey
9 months ago
Confirming purchases is important, but not the best strategy here.
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Chantell
10 months ago
Wait, do discounts really help with adoption? Seems off.
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Kathrine
10 months ago
Workshops can help, but they’re not the main focus.
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Jeffrey
10 months ago
Totally agree, option C makes the most sense!
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Marshall
10 months ago
I think exploring additional use cases is key.
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Merlyn
10 months ago
Increasing discounts seems like a quick fix, but I doubt it would lead to sustainable expansion. Exploring use cases sounds more strategic.
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Narcisa
11 months ago
I feel like confirming all required items have been purchased is more about ensuring satisfaction rather than finding new opportunities.
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Rebbeca
11 months ago
I remember practicing a question similar to this, and I think identifying workshops might be useful too, but it feels a bit indirect for expansion.
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Lorean
11 months ago
I think focusing on additional use cases could really help identify expansion opportunities, but I'm not entirely sure if that's the best approach.
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Glendora
11 months ago
Okay, I think the key here is to focus on identifying additional use cases that could help the customer achieve their business outcomes. That seems like the most strategic approach.
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Jillian
11 months ago
Hmm, I'm a bit confused. I'm not sure if the focus should be on discounts, workshops, use cases, or confirming purchases. I'll need to re-read the question.
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Pearlene
11 months ago
This seems like a tricky one. I'll need to think carefully about the best approach to identify expand opportunities.
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Alexia
11 months ago
I'm feeling pretty confident about this one. Exploring additional use cases is definitely the way to go to find expand opportunities.
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Keneth
11 months ago
Okay, let me see here. I'm leaning towards B, the Create Table activity, since that seems like it would be designed for this kind of data transformation task. But I'll double-check the other options just to be sure.
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Laila
11 months ago
Professional behavior is also important here. Even if the gift is small, accepting it could be viewed as unethical and undermine my credibility.
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Audry
11 months ago
I'm a bit confused on this one. Parametric, analogous, bottom-up - they all seem like they could be used for estimating project parameters. I'll have to review my notes and try to remember the key differences between these techniques.
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Princess
11 months ago
The Group of Video (GOV) length setting is new to me. I'm not sure how that would impact the frame rate in low-light conditions. I'll have to do some research on that one.
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Mitzie
11 months ago
This one seems straightforward, I'll just need to think about the cost-effectiveness of Azure Firewall.
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Breana
1 year ago
Option A, baby! Increase that discount and watch the customers come flocking in like moths to a flame. Business goals? Who needs 'em!
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Colby
1 year ago
C: D) Confirm all required items have been purchased.
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Jacquelyne
1 year ago
B: C) Explore additional use cases to achieve business outcomes.
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Renea
1 year ago
A: B) Identify workshops that could optimize performance.
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Raymon
1 year ago
D, really? Confirming purchases? That's like checking if the customer has a working computer. Kinda missing the point, don't you think?
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Stacey
1 year ago
C) Explore additional use cases to achieve business outcomes.
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Queenie
1 year ago
B) Identify workshops that could optimize performance.
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Laticia
1 year ago
A) Increase solution discount.
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Kiley
1 year ago
Gotta go with C. Can't go wrong with finding new ways to achieve those all-important business outcomes!
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Becky
1 year ago
B looks promising too. Workshops to optimize performance could really help the customer get the most out of the solution.
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Latricia
1 year ago
I'd say option C is the way to go. Exploring additional use cases is key to driving business value for the customer.
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Stephaine
1 year ago
Increasing solution discount might not necessarily lead to identifying expand opportunities. It's better to focus on exploring additional use cases.
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Micaela
1 year ago
Identifying workshops that could optimize performance could also be beneficial in driving adoption and expanding opportunities.
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Kiera
1 year ago
I agree, focusing on expanding opportunities through exploring different use cases is crucial for success.
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Joni
1 year ago
Option C is definitely the best choice. It's important to explore additional use cases to achieve business outcomes.
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Kati
1 year ago
I disagree. I believe the campaign should focus on confirming all required items have been purchased to ensure success.
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Terry
1 year ago
I agree with Roxane. Identifying expand opportunities through additional use cases seems like the best approach.
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Roxane
1 year ago
I think the campaign should focus on exploring additional use cases to achieve business outcomes.
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