Cisco Exam 820-605 Topic 2 Question 67 Discussion

Actual exam question for Cisco's 820-605 exam

Question #: 67
Topic #: 2

A Customer Success Manager is creating an adoption campaign for a customer. Where should the campaign focus to identify expand opportunities?

AIncrease solution discount.

BIdentify workshops that could optimize performance.

CExplore additional use cases to achieve business outcomes.

DConfirm all required items have been purchased.

Show Suggested Answer

Suggested Answer: B

by Arminda at Oct 19, 2023, 04:32 PM

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Raymon

4 days ago

D, really? Confirming purchases? That's like checking if the customer has a working computer. Kinda missing the point, don't you think?

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Kiley

5 days ago

Gotta go with C. Can't go wrong with finding new ways to achieve those all-important business outcomes!

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Becky

6 days ago

B looks promising too. Workshops to optimize performance could really help the customer get the most out of the solution.

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Latricia

16 days ago

I'd say option C is the way to go. Exploring additional use cases is key to driving business value for the customer.

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Kati

18 days ago

I disagree. I believe the campaign should focus on confirming all required items have been purchased to ensure success.

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Terry

21 days ago

I agree with Roxane. Identifying expand opportunities through additional use cases seems like the best approach.

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Roxane

24 days ago

I think the campaign should focus on exploring additional use cases to achieve business outcomes.

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