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Cisco 500-445 Exam - Topic 5 Question 12 Discussion

Which three configuration requirements are necessary to implement Agent Single Sign-on in the ECE/CCE environment? (Choose three.)
D) The SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations. and E) ECE should be integrated with PCCE and the SPOG. and F) $S0 for CCE needs to be configured before agent SSO for ECE will work.
A) CCE scripting for chat and email needs to be configured before configuring ECE SSO.
B) SS0 for CCE is enabled by default, so no configuration is needed in CCE before agent SSO for ECE works.
C) SS0 is enabled by default; no configuration is necessary.

Cisco 500-445 Exam - Topic 5 Question 12 Discussion

Actual exam question for Cisco's 500-445 exam
Question #: 12
Topic #: 5
[All 500-445 Questions]

Which three configuration requirements are necessary to implement Agent Single Sign-on in the ECE/CCE environment? (Choose three.)

Show Suggested Answer Hide Answer
Suggested Answer: D, E, F

In order to implement Agent Single Sign-on in the ECE/CCE environment, the SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations. Additionally, ECE should be integrated with PCCE and the SPOG, and SS0 for CCE needs to be configured before agent SSO for ECE will work.


by Cory at Mar 21, 2023, 06:38 PM

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Sarina
10 months ago
F seems off, I thought SSO was simpler than that.
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Ceola
10 months ago
E is a must for proper integration.
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Margurite
10 months ago
Wait, is C really true? No config at all?
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Taryn
11 months ago
I disagree with B, you still need some setup.
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Domonique
11 months ago
A and D are definitely required.
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Francine
11 months ago
I’m a bit confused about whether ECE needs to be integrated with PCCE and the SPOG for SSO to work properly. I should double-check that.
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Herman
11 months ago
I practiced a similar question, and I feel like importing the SSL certificate to the ECE application servers is definitely a requirement.
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Nobuko
11 months ago
I think SSO is enabled by default in CCE, but I can't recall if that means no configuration is needed at all.
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Adelle
11 months ago
I remember something about needing to configure CCE scripting for chat and email before setting up ECE SSO, but I'm not entirely sure if that's the only requirement.
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Elliot
11 months ago
An audit trail is crucial for this kind of acquisition, so I'd be sure to check that a full, visible audit trail will be included. That's a must-have in my opinion.
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Luisa
11 months ago
I practiced a question like this last week! I believe it's a target examination, but I can't recall if it's annually or every three years.
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Elza
11 months ago
I'm a bit confused by the accuracy drop in production. Was there a difference in the data distributions between the training/test sets and the production data? I'll need to dig into that to figure out the best approach.
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Tanja
11 months ago
I recall that the VTEP handles both routing and bridging, but I'm confused if that's in the context of symmetric or asymmetric IRB. Maybe it's option C?
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