Cisco Exam 500-445 Topic 3 Question 8 Discussion

Actual exam question for Cisco's 500-445 exam

Question #: 8
Topic #: 3

What are two ways the agent SSO functions in the ECE/CCE environment? (Choose two.)

AUnified CCE agents configured for SSO in Unified CCE can now access the ECE gadget in Cisco Finesse, but they have to input their credentials.

BSS0 allows administrators to check the status of agent and supervisor performance.

CSS0 is not enabled by default; configuration is necessary.

DSS0 allows agents, supervisors, and administrators to provide CCE credentials once and be authenticated across multiple disparate applications.

EUnified CCE agents who are not configured for SSO in Unified CCE are not allowed to access the ECE gadget within Cisco Finesse.

Show Suggested Answer

Suggested Answer: A, D

by Helene at Dec 28, 2022, 12:48 AM

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