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Cisco 500-445 Exam - Topic 1 Question 21 Discussion

Actual exam question for Cisco's 500-445 exam

Question #: 21
Topic #: 1

[All 500-445 Questions]

Which two media classes require configuration to be used in Enterprise Chat and Email? (Choose two.)

AECE_Default_Queue

BECE_activity

CECE_Inbound

DECE_Email

EECE_Chat

Show Suggested Answer

Suggested Answer: A, B, F, G

Before starting to troubleshoot ECE issues, it is important to know the ECE version and Engineer Specials installed, collect all ECE services logs, understand the Deployment Model, the call-flow, the messaging flow, and the configuration, and understand the customer's intent for the flow of emails and chats. Restarting the ECE servers and upgrading to the latest Engineer Special may be necessary in some cases, but are not always the best practices.

by Dorothy at Oct 16, 2023, 06:03 AM

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Christene

9 months ago

Yup, ECE_Email is a must for setup!

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Maxima

9 months ago

ECE_Inbound is definitely not one of them.

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Cordie

10 months ago

Wait, are you sure about ECE_Chat?

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Sherron

10 months ago

Totally agree, those are the ones!

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Fletcher

10 months ago

ECE_Email and ECE_Chat need config.

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Ty

10 months ago

I thought ECE_activity was more about tracking rather than a media class that needs configuration. This is tricky!

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Lauryn

11 months ago

I feel like ECE_Inbound could be one of the answers, but I can't recall if it was specifically for chat and email.

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Domitila

11 months ago

I remember practicing a similar question, and I think ECE_Chat was mentioned as needing configuration too.

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Shelton

11 months ago

I think ECE_Email is definitely one of the media classes we need to configure, but I'm not sure about the second one.

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Melissa

11 months ago

This is a good one. I think the key is to focus on the media classes specifically mentioned in the question, like ECE_Chat and ECE_Email. Those are likely the two that require configuration.

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Mike

11 months ago

I'm a little confused by the wording of the question. Does it mean the media classes that require configuration to be used, or the ones that are already configured by default? I'll need to double-check that.

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Blythe

11 months ago

Okay, I've got this. The two media classes that require configuration are ECE_Chat and ECE_Email. I'm confident those are the correct answers.

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Loreen

11 months ago

Hmm, I'm a bit unsure about this one. I'll need to think through the different media classes and their use cases in the Enterprise Chat and Email system.

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Lorean

11 months ago

This looks like a straightforward configuration question. I'll need to review the Enterprise Chat and Email documentation to identify the two media classes that require configuration.

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Mammie

11 months ago

I'm a little confused here. Is there a reason we can't just run the previous workflow and change the date? That seems like the easiest option.

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Joni

11 months ago

I'm a bit confused by the code snippet. I'll need to re-read it a few times and maybe draw out the flow to make sure I understand what's happening.

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Ashlyn

1 year ago

I'm feeling like a genius today. The answer has to be C) ECE_Inbound and E) ECE_Chat. If I get this wrong, I'll just blame the caffeine withdrawal.

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Precious

1 year ago

Easy peasy! The correct answers are C) ECE_Inbound and E) ECE_Chat. I could do this in my sleep. Now, where's the coffee?

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Rodrigo

1 year ago

I'm glad we both got the answers right!

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Regenia

1 year ago

I always need coffee to wake up in the morning!

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Denna

1 year ago

I agree, the correct answers are C) ECE_Inbound and E) ECE_Chat.

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Tarra

1 year ago

Hmm, this is a tough one. I'm going to guess A) ECE_Default_Queue and D) ECE_Email. Fingers crossed!

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Georgiana

1 year ago

User 3: Let's hope we got it right!

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Antione

1 year ago

User 2: I agree, those seem like the right choices.

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Mariann

1 year ago

User 1: I think it's A) ECE_Default_Queue and D) ECE_Email.

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Sabrina

1 year ago

I'm not sure about this one. The question is a bit tricky, but I'll go with B) ECE_activity and D) ECE_Email. Gotta love these certification exams!

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Twana

1 year ago

I remember configuring ECE_Email, but I'm not sure about the other one.

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Annmarie

1 year ago

I believe it's ECE_Email and ECE_Chat that need configuration.

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Becky

1 year ago

I'm not sure about ECE_activity, but I know ECE_Email is one of them.

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Norah

1 year ago

I think it's ECE_activity and ECE_Email too.

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Eloisa

1 year ago

I think the correct answers are C) ECE_Inbound and E) ECE_Chat. Those seem to be the two media classes that require configuration for Enterprise Chat and Email.

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Xochitl

1 year ago

Yes, those are the two media classes that need configuration for Enterprise Chat and Email.

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Aleisha

1 year ago

I agree, C) ECE_Inbound and E) ECE_Chat are the correct answers.

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Elly

1 year ago

I'm not sure, but I think ECE_Default_Queue also needs configuration.

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Tiera

1 year ago

I agree with Kaitlyn, those two classes need configuration.

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Kaitlyn

1 year ago

I think it's ECE_Email and ECE_Chat.

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