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Cisco Exam 500-443 Topic 5 Question 9 Discussion

Actual exam question for Cisco's 500-443 exam
Question #: 9
Topic #: 5
[All 500-443 Questions]

What is referred to as a switch leg on CVP?

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Suggested Answer: B

A switch leg on CVP refers to an ingress SIP call leg from Ingress gateway to CVP, as this is where CVP receives and controls incoming calls from PSTN or other networks. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network Design (SRND), Release 12.5(1)], page 11


by Justine at Nov 23, 2023, 06:57 AM

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Willow
10 days ago
Haha, you guys are really overthinking this. It's gotta be the agent call initiated by CVP. I mean, that's like the whole point of the system, isn't it?
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Kaycee
11 days ago
I'm not so sure about that. I was thinking it might be the ringtone call from CVP to the workflow, since that's a key part of the call flow.
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Janet
12 days ago
Well, based on the options, I think it might be referring to the call leg from the ingress gateway to CVP. That would make the most sense, right?
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Shawnta
13 days ago
Hmm, this question seems a bit tricky. I'm not entirely sure what a 'switch leg' on CVP is. Any ideas, guys?
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