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Cisco Exam 500-443 Topic 2 Question 15 Discussion

Actual exam question for Cisco's 500-443 exam
Question #: 15
Topic #: 2
[All 500-443 Questions]

What is referred to as a switch leg on CVP?

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Suggested Answer: B

A switch leg on CVP refers to an ingress SIP call leg from Ingress gateway to CVP, as this is where CVP receives and controls incoming calls from PSTN or other networks. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network Design (SRND), Release 12.5(1)], page 11


Contribute your Thoughts:

Basilia
4 days ago
Wait, isn't the switch leg the connection from CVP to the Cisco Unified Communications Manager? I'm pretty sure it's not the call to the agent.
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Tamesha
5 days ago
Okay, let's break it down. A switch leg is the connection from CVP to the contact center, right? So it's gotta be either option B or D.
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Christa
6 days ago
Ah yes, you're absolutely right! The switch leg is the SIP call leg from the ingress gateway to CVP. Option B is the winner here.
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Juan
7 days ago
Boom, nailed it! I was trying to overthink it, but you guys brought me back to the basics. Option B is the way to go.
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