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Cisco 500-442 Exam - Topic 4 Question 18 Discussion

Which two components must be configured for CCE to begin routing the contact and start processing the call? (Choose two.)
A) ICM script and D) Call type
B) Skill Targets
C) Network VRU
E) Media routing domain

Cisco 500-442 Exam - Topic 4 Question 18 Discussion

Actual exam question for Cisco's 500-442 exam
Question #: 18
Topic #: 4
[All 500-442 Questions]

Which two components must be configured for CCE to begin routing the contact and start processing the call? (Choose two.)

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Suggested Answer: A, D

by Tonette at May 30, 2023, 04:22 AM

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Nelida
10 months ago
Skill Targets are important too, but not for initial routing.
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Jestine
10 months ago
Wait, ICM script? I didn't know that was a must!
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Herminia
10 months ago
I thought Media routing domain was also necessary?
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Blythe
11 months ago
Definitely agree with that!
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Cassandra
11 months ago
You need the ICM script and Call type to start routing.
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Ira
11 months ago
I’m leaning towards Skill Targets as one of the answers, but I’m not completely confident about the second choice.
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Franklyn
11 months ago
I feel like the Media routing domain is crucial too, but I can't recall if it was one of the options we discussed in class.
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Alise
11 months ago
I remember practicing a similar question, and I think the Network VRU might be important for routing calls.
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Lawanda
11 months ago
I think the ICM script is definitely one of the components we need to configure, but I'm not sure about the second one.
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Wilda
11 months ago
Okay, I think I have a strategy. Reducing the staleness requirement could help improve write performance, but I'll need to consider the impact on read consistency.
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Leota
11 months ago
This looks like a straightforward operating system compatibility question. I'll carefully read through the options and select the 3 that are supported by SIP Server 8.
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Rachael
11 months ago
I don't recall specifics, but option D seems off to me. I don't think services are purely event-driven like that.
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