Cisco 500-442 Exam - Topic 3 Question 38 Discussion
What are the two primary roles of the PSTN and voice gateway in the Unified CCE solution? (Choose two.)
B) The voice gateway provides IVR functionality in a Contact Center deployment.
A) The voice gateway may modify the digits presented to downstream devices.
C) The PSTN is responsible for delivering the inbound call to a voice gateway.
D) The PTSN is responsible for routing the call to the agent.
E) The voice gateway is responsible for routing the call to the agent.
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