Cisco Exam 500-442 Topic 1 Question 24 Discussion

Actual exam question for Cisco's 500-442 exam

Question #: 24
Topic #: 1

[All 500-442 Questions]

Which two steps are involved in configuring and evaluating business in an ICM script? (Choose two.)

AConfigure set variable in ICM script editor

BConfigure Business Hours under Organizational Setup > Business hours under CCE Admin

CUse the expression BusinessHourStatus.<Calendar Name> . BusinessHours in the IF node.

DConfigure Business Hours under Organizational Setup > Departments under CCE Admin

EConfigure an IF node in ICM script editor

Show Suggested Answer

Suggested Answer: C, D

by Markus at Oct 22, 2023, 08:38 PM

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Ahmed

9 days ago

Hmm, I'm not sure about D. Configuring business hours under Departments seems a bit odd. I'd go with B and C.

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Blythe

15 days ago

I agree with A and E. Configuring set variables and using the IF node are crucial for handling business logic in the script.

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Jamie

16 days ago

The correct steps are B and C. Configuring business hours and using the expression to check the business hour status in the IF node is essential for evaluating business hours in an ICM script.

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Gennie

21 days ago

I'm not sure, I think it might be B and D instead.

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Lawrence

24 days ago

I agree with Adelina, A and C make sense for configuring and evaluating business in an ICM script.

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Adelina

25 days ago

I think the correct steps are A and C.

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