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Cisco 500-052 Exam - Topic 3 Question 39 Discussion

Actual exam question for Cisco's 500-052 exam

Question #: 39
Topic #: 3

[All 500-052 Questions]

A preview outbound dialer uses which source and destination resources?

Athe personal line of the agent to the customer

Bthe ACD line of the agent to the customer

Ca CTI port the agent this is redirected to the customer

Da CTI port the customer

Show Suggested Answer

Suggested Answer: B

by Carma at Jun 16, 2022, 05:10 AM

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Carole

10 months ago

CTI ports are used, but not for outbound dialing like this.

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Lina

10 months ago

Wait, are we sure about that? I thought it was the personal line!

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Estrella

10 months ago

Yeah, ACD makes the most sense here.

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Roslyn

11 months ago

I thought it was a CTI port redirected to the customer?

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Yuette

11 months ago

It's definitely the ACD line of the agent to the customer.

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Karan

11 months ago

I feel like the answer might be related to the CTI port, but I can't recall the specifics.

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Markus

11 months ago

I'm a bit confused about whether it's the agent's personal line or the ACD line. They both seem plausible.

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Sanda

11 months ago

I remember practicing a question similar to this, and I think it was about CTI ports being involved.

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Gennie

11 months ago

I think the outbound dialer uses the ACD line of the agent, but I'm not completely sure.

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Kris

11 months ago

Okay, I've got a strategy. Since the question asks for the first step, I'm going to focus on that. The options seem to be about different file formats, so I'll need to consider which one would be the easiest to work with.

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Francoise

11 months ago

Okay, let me see if I can break this down. The question is asking about the required disclosure, so I need to focus on that. I'm leaning towards C, but I'll double-check my notes to be sure.

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Shantay

11 months ago

Okay, let me see... I'll start by eliminating the options I'm sure are wrong.

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Jaclyn

11 months ago

This seems like a straightforward question about business continuity planning. I'd focus on identifying the document that would be most critical to keep the business running in an emergency.

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Barney

11 months ago

This looks like a pretty comprehensive incident to tackle. I'd start by reviewing the SIEM logs and packet captures to get a full picture of what's going on before planning any mitigation steps.

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