Free Cisco 500-052 UCCXD Questions

Certification Provider: Cisco

Exam Name: Cisco Unified Contact Center Express

Duration: 60 Minutes

Number of questions in our database: 50

Exam Version: May. 16, 2023

500-052 Exam Official Topics:

Topic 1: Design a Cisco Unified Contact Center Express System Deployment
Topic 2: Implement a Cisco Unified Contact Center Express System
Topic 3: Operate a Cisco Unified Contact Center Express System

Free Cisco 500-052 Exam Actual Questions

The questions for 500-052 were last updated On May. 16, 2023

Question #1

Which two Cisco Unified CCX steps should you use if you want to send an HTTP message? (Choose two.)

AWrite Document

BPlace Call

CSend HTTP Response

DCache Document

ECreate URL Document

Reveal Solution

Correct Answer: C, D

Question #2

What is the maximum round-trip time between Cisco Unified Contact Center Express servers in a WAN deployment?

A2 ms

B50ms

C10 ms

D80 ms

Reveal Solution

Correct Answer: D

Question #3

Which phones must be associated to the RmCm application user account?

Aall phones

Bnone, because that user account is not used for phone association

Conly agent phones that are used with the Cisco Finesse agent desktop

Donly Cisco Finesse IPPA phones

Reveal Solution

Correct Answer: C

Question #4

A preview outbound dialer uses which source and destination resources?

Athe personal line of the agent to the customer

Bthe ACD line of the agent to the customer

Ca CTI port the agent this is redirected to the customer

Da CTI port the customer

Reveal Solution

Correct Answer: B

Question #5

In a typical Cisco Unified CCX agent web chat deployment for an online retail shop, Cisco Social Miner can be deployed in which location?

Awherever the Cisco Unified CCX server is deployed

Bthe Internet

Ca corporate network

Da demilitarized zone

Reveal Solution

Correct Answer: D

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