Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Cisco 350-801 Exam - Topic 12 Question 70 Discussion

An engineer configures a new phone in Cisco UCM The phone boots and gets IP when it connects to the network, however the phone fails to register With CISCO UCM, The engineer observes that the phone has a status Rejected In CISCO UCMWhat must be verified first 'Mien troubleshooting the issue?
A) whether auto-registration is enabled in Cisco UCM
B) whether the Initial Trust List and Certificate Trust List files on the phone are correct
C) whether the phone ts in the correct VLAN
D) whether the phone's MAC address is correct In Cisco UCM B) whether the Initial Trust List and Certificate Trust List files on the phone are correct is not the first thing to verify, but it may be a possible cause of the issue if the phone has an ITL file from another cluster that prevents it from registering with Cisco UCM2. To resolve this issue, the ITL file needs to be deleted from the phone or exchanged between the clusters2. C) whether the phone is in the correct VLAN is not the first thing to verify, but it may be a possible cause of the issue if the phone is not in the same VLAN as the Cisco UCM server or cannot reach it due to network issues3. To resolve this issue, the network connectivity and VLAN configuration need to be checked and fixed3. D) whether the phone's MAC address is correct in Cisco UCM is not the first thing to verify, but it may be a possible cause of the issue if the phone's MAC address does not match the one configured in Cisco UCM. To resolve this issue, the MAC address needs to be corrected and updated in Cisco UCM.

Cisco 350-801 Exam - Topic 12 Question 70 Discussion

Actual exam question for Cisco's 350-801 exam
Question #: 70
Topic #: 12
[All 350-801 Questions]

An engineer configures a new phone in Cisco UCM The phone boots and gets IP when it connects to the network, however the phone fails to register With CISCO UCM, The engineer observes that the phone has a status Rejected In CISCO UCM

What must be verified first 'Mien troubleshooting the issue?

Show Suggested Answer Hide Answer
Suggested Answer: A

This is the first thing that must be verified when troubleshooting the issue of phone status showing rejected in Cisco UCM1. Auto-registration allows new phones to register with Cisco UCM without manual configuration1. If auto-registration is disabled, the phone will not be able to register and will show a rejected status1.

The other options are not the first things that must be verified when troubleshooting the issue:


by Van at Feb 13, 2024, 01:20 AM

Limited Time Offer

25%

Off

Get Premium 350-801 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Francoise
9 months ago
Nah, ITL files are usually the last thing to worry about.
upvoted 0 times
...
Dulce
9 months ago
Wait, the MAC address could be wrong? That’s unexpected!
upvoted 0 times
...
Hubert
10 months ago
I thought it might be the VLAN issue instead.
upvoted 0 times
...
Delpha
10 months ago
Definitely, that's the first thing to verify.
upvoted 0 times
...
An
10 months ago
Check if auto-registration is enabled first!
upvoted 0 times
...
Lashawnda
10 months ago
I remember that the ITL and CTL files can cause issues, but I don't think that's the first thing to verify. It might be a secondary check if other things seem fine.
upvoted 0 times
...
Cherry
11 months ago
I feel like checking the VLAN configuration is important too, but I can't recall if that's the first step. It might be worth looking into if the phone can't reach the server.
upvoted 0 times
...
Quinn
11 months ago
I'm not entirely sure, but I remember something about the phone's MAC address needing to match what's in Cisco UCM. That could be a reason for the rejection.
upvoted 0 times
...
Ashton
11 months ago
I think the first thing to check is whether auto-registration is enabled in Cisco UCM. That seems like a common issue from what I practiced.
upvoted 0 times
...
Ria
11 months ago
Interesting. I'm a bit confused about the VLAN part. I'll make sure to check that the phone is in the correct VLAN and can reach the Cisco UCM server without any network issues.
upvoted 0 times
...
Terry
11 months ago
Ah, I see. The phone is in a "Rejected" status, so it's likely a configuration issue on the Cisco UCM side. I'll double-check the phone's MAC address to make sure it matches what's in the system.
upvoted 0 times
...
Lourdes
11 months ago
Okay, let me think this through. The phone is getting an IP address, so the network connectivity seems to be working. I'll focus on verifying the Initial Trust List and Certificate Trust List files on the phone first.
upvoted 0 times
...
Jose
11 months ago
Hmm, this seems like a tricky one. I think I'll start by checking if auto-registration is enabled in Cisco UCM, since that could be the root cause if the phone isn't properly registered.
upvoted 0 times
...
Shasta
11 months ago
Okay, let's think this through. "Service Protection" could be about protecting a specific process, so option A might be a good guess. But the question also mentions "ESM Server" and "Windows Server," so options B and C are also possibilities. I'll have to carefully consider each one.
upvoted 0 times
...
Leonardo
11 months ago
Hmm, I'm a bit unsure about this one. I know ARP is used for address resolution, but I can't quite remember the specifics of how the request and response messages work.
upvoted 0 times
...
Glenn
11 months ago
This looks like a classic impact analysis question. I'd start by considering the key aspects that could be affected by the change, like functionality, performance, and security.
upvoted 0 times
...
Earnestine
2 years ago
True, we need to make sure the phone is in the correct VLAN for proper registration
upvoted 0 times
...
Lakeesha
2 years ago
If the phone is not in the correct VLAN, it could be the issue too
upvoted 0 times
...
Portia
2 years ago
That could be a possible cause, we should also consider checking those files
upvoted 0 times
...
Cheryl
2 years ago
But what if the Initial Trust List and Certificate Trust List files on the phone are incorrect?
upvoted 0 times
...
Aleisha
2 years ago
I agree with Jimmie, that's important to verify first
upvoted 0 times
...
Jimmie
2 years ago
I think we should first check if auto-registration is enabled in Cisco UCM
upvoted 0 times
...
Renato
2 years ago
Absolutely, network connectivity is key. I'm curious though, what do you all think about the other options? Could the ITL/CTL files or the MAC address be potential culprits?
upvoted 0 times
Janella
2 years ago
D) whether the phone's MAC address is correct in Cisco UCM
upvoted 0 times
...
Lorrine
2 years ago
C) whether the phone is in the correct VLAN
upvoted 0 times
...
Dominque
2 years ago
B) whether the Initial Trust List and Certificate Trust List files on the phone are correct
upvoted 0 times
...
Arleen
2 years ago
A) whether auto-registration is enabled in Cisco UCM
upvoted 0 times
...
...
Ethan
2 years ago
You guys are spot on. I'd add that we should also double-check the IP connectivity between the phone and the Cisco UCM server. Make sure the phone can actually reach the server.
upvoted 0 times
...
Kayleigh
2 years ago
I agree, that's a good point. Auto-registration is probably the most crucial thing to check. If that's not configured correctly, all the other settings won't matter.
upvoted 0 times
...
Staci
2 years ago
Hmm, this question seems a bit tricky. I'm guessing the first thing we need to verify is whether auto-registration is enabled in Cisco UCM. If that's not set up correctly, the phone won't be able to register properly.
upvoted 0 times
...

Save Cancel