Sandra is a buyer for a large supermarket and has been increasing unhappy with the performance of a long-term supplier of bananas. Over time the deliveries have become unreliable and this has had impacts on the supermarket's profitability. What should Sandra do first?
Suggested Answer: B, C
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The correct answers are information sharing and trust. Further qualitative KPIs are listed on p.102. Deliveries in full and on time would be a quantitative KPI and early supplier involvement is not a KPI at all.
35 comments · newest first
DA
Dante
11 months ago
A is too hasty, we should explore options first.
MA
Maryanne
12 months ago
Wait, is it really that bad? Surprised to hear this!
CL
Claudio
12 months ago
I think B is better, need a solid plan first.
AL
Alyce
1 year ago
Totally agree, C is smart.
VI
Vincent
1 year ago
C seems like the best first step!
DA
Dalene
1 year ago
I feel like giving written notice to the supplier might be too hasty. Maybe she should get business approval to terminate the contract first? That seems like a safer route.
MA
Major
1 year ago
I practiced a similar question where the focus was on assessing the current supplier's performance before making any decisions. I wonder if Sandra should gather more data first?
PU
Pura
1 year ago
I'm not entirely sure, but I remember something about needing to develop an exit strategy first. It seems risky to just jump into finding a new supplier without a plan.
HA
Han
1 year ago
I think the first step should be to review the market and look for an alternative supplier. It makes sense to have options before making any drastic moves.
ST
Stevie
1 year ago
Based on the information provided, I think the Architect should focus on the Product-Detail controller. It has the highest total time, which suggests it's the main bottleneck in the system.
CA
Candida
1 year ago
Hmm, this looks tricky. I'm not sure I fully understand how the forwarding classes are mapped to the different packet characteristics. I'll need to review that part of the material again before attempting this.
LY
Lyla
1 year ago
Hmm, I'm not sure about the difference between API groups and APIs within the groups. I'll need to think this through carefully.
LO
Lorrie
1 year ago
Option C is the way to go. Gotta do your research before you 'split' from the supplier. Pun intended!
WI
Willis
1 year ago
Banana drama! Option C is the wisest choice to explore the market and find a better supplier before pulling the plug.
MI
Mireya
1 year ago
It's important for Sandra to assess the situation and gather information before making any decisions.
AL
Alana
1 year ago
Maybe Sandra should start looking for alternative suppliers to compare prices and quality.
HA
Haydee
1 year ago
I think Sandra should first communicate her concerns with the supplier to see if the issues can be resolved.
MI
Micheline
2 years ago
Haha, I bet the supplier is already thinking about 'slipping on a banana peel' to get out of the contract. Option C is definitely the way to start.
NI
Nilsa
1 year ago
User 3: Sandra could also start looking for alternative banana suppliers just in case.
RO
Rosalind
1 year ago
User 2: Rosalind is right, open communication is key in situations like this.
YV
Yvette
1 year ago
User 1: Sandra should first communicate her concerns with the supplier.
AN
An
2 years ago
I think Sandra should also obtain business approval to terminate the contract as a backup plan.
NO
Novella
2 years ago
I agree with Tamala. It's important to explore other options before making a decision.
TA
Tamala
2 years ago
I think Sandra should review the market and look for an alternative supplier first.
AD
Adolph
2 years ago
I agree with Lisandra. It's better to have a backup plan ready before terminating the contract. Option C is the way to go.
MA
Margart
1 year ago
I agree, it's always good to have a backup plan in place.
AN
Annamaria
1 year ago
I think we should start looking for other suppliers in case we need to terminate the contract.
TO
Tom
2 years ago
I think Sandra should also give written notice to the supplier of plans to terminate. It's important to communicate clearly.
LI
Lisandra
2 years ago
Option C seems like the logical first step. Review the market and assess the available alternatives before taking any drastic action.
TY
Tyisha
1 year ago
If the supplier is not meeting expectations, it might be time to consider terminating the contract.
CA
Caren
1 year ago
True, it's always good to try and resolve any issues before completely cutting ties.
ED
Edelmira
1 year ago
Maybe Sandra should also communicate with the current supplier to address the issues.
GE
German
1 year ago
I agree, it's important to explore other options before making a decision.
TR
Tracey
2 years ago
I agree with Gracie. It's important to have options before making a decision.
GR
Gracie
2 years ago
I think Sandra should review the market and look for an alternative supplier first.