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Using emotion as a technique of persuasion is ethical. Is this a true statement?
Suggested Answer: A
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A useful and simple shorthand for preferred negotiation styles is summarised by four simple descriptor: 'warm', 'tough', 'logical' and 'dealer', which can be applied to describe individuals' dominant preferred style in most circumstances.
Warm - a people person
Tough - a hard-nosed negotiator
Logic - a numbers person
Dealer - a trader who loves bargaining
Strengths, weaknesses of dealer style are described below:
LO 2, AC 2.4
33 comments · newest first
MA
Maryrose
11 months ago
Not sure about this, feels a bit manipulative to me.
ME
Merilyn
11 months ago
I agree, but it might not always be the best approach.
SE
Selene
12 months ago
Wait, can emotions really lead to better agreements?
JA
Jacquelyne
12 months ago
Totally disagree, emotions complicate business too much.
LE
Lenna
1 year ago
I think using emotion can be ethical if done right.
SH
Shonda
1 year ago
I’m torn between A and C; I can see how emotions might help, but I’m not convinced they always lead to agreement.
EV
Evelynn
1 year ago
I feel like I've seen practice questions where emotional appeals were considered manipulative, which makes me lean towards D.
JU
Julio
1 year ago
I think I read somewhere that using emotions in business can backfire, so maybe option B is the safest choice.
RO
Ronny
1 year ago
I remember discussing how emotions can create a connection, but I'm not sure if that makes it ethical in all situations.
YV
Yvonne
1 year ago
I'm pretty confident the answer is no. Emotions can cloud judgment and lead to poor decisions. Business should be conducted in a professional, unemotional manner.
VA
Vashti
1 year ago
I think the answer is no. Relying on emotion is not the best way to build strong, lasting business relationships. It's important to communicate in a clear, rational way.
JE
Jesusita
1 year ago
Hmm, I'm leaning towards saying no on this. Emotions shouldn't really be involved in professional business dealings. It's better to keep things objective and focused on the facts.
EL
Eleonora
1 year ago
I'm not sure about this one. Using emotion in business agreements seems risky, but I can see how it might appeal to someone's goodwill. I'll have to think it through carefully.
JA
Janessa
1 year ago
Emotions in business? Next thing you know, they'll be asking us to bring our pet llamas to the office.
LA
Lashaun
1 year ago
Enhancing relationships is important, but emotions can really muddy the waters. I'll go with this one.
PU
Pura
1 year ago
D) No, because it's not the best route to enhance relationships
LU
Luann
1 year ago
B) No, because emotions should not be involved in business agreements
YA
Yaeko
1 year ago
A) Yes, because it may appeal to the supplier's goodwill
DO
Douglass
2 years ago
Using emotion to guarantee agreement? That's like trying to bribe the judge - it's just not right.
JO
Josefa
1 year ago
D) No, because it's not the best route to enhance relationships
MA
Malcom
1 year ago
B) No, because emotions should not be involved in business agreements
JE
Jess
1 year ago
A) Yes, because it may appeal to the supplier's goodwill
QU
Queen
1 year ago
D) No, because it's not the best route to enhance relationships
RU
Rusty
1 year ago
B) No, because emotions should not be involved in business agreements
DE
Deandrea
2 years ago
A) Yes, because it may appeal to the supplier's goodwill
ME
Melynda
2 years ago
Emotions should be left at the door, not used to manipulate negotiations. Hard pass on that answer.
OL
Olive
2 years ago
Emotions in business? Sounds more like a soap opera than a certification exam!
QU
Quentin
1 year ago
D) No, because it's not the best route to enhance relationships
AZ
Azalee
1 year ago
Emotions can play a role in building relationships.
RE
Refugia
2 years ago
A) Yes, because it may appeal to the supplier's goodwill
LU
Lucy
2 years ago
I believe it depends on the situation, sometimes emotions can help build relationships.
BE
Belen
2 years ago
I disagree, emotions should not be involved in business agreements.
GL
Glenn
2 years ago
I think using emotion as a technique of persuasion is ethical.