CIPS Exam L3M4 Topic 2 Question 33 Discussion

Actual exam question for CIPS's L3M4 exam

Question #: 33
Topic #: 2

[All L3M4 Questions]

Which two of the following are 'soft' factors, within the framework of the 'McKinsey 7S' model?

AStrategy

BSystems

CStyle

DShared values

Show Suggested Answer

Suggested Answer: C, D

Shared values and style.

The other two shown being 'hard' ie more tangible factors.

Nobody said these tests were meant to be easy...

by Amos at Apr 06, 2025, 05:46 PM

Limited Time Offer

25%

Off

Get Premium L3M4 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Stephane

6 days ago

This is a tricky one! I'm going to go with C and D, but I hope I don't get 'style' confused with 'fashion' on the exam.

upvoted 0 times

...

Fernanda

12 days ago

I'm not sure. I think 'Strategy' and 'Systems' are also important soft factors for the model.

upvoted 0 times

...

Pete

13 days ago

I agree with Rikki. 'Style' and 'Shared values' are more about the culture and people aspect.

upvoted 0 times

...

Virgie

18 days ago

D is definitely a 'soft' factor, but I'm not sure about C. Shouldn't it be something more intangible like company culture?

upvoted 0 times

Tuyet

2 days ago

C) Style

upvoted 0 times

...

Hoa

5 days ago

B) Systems

upvoted 0 times

...

Thurman

6 days ago

A) Strategy

upvoted 0 times

...

Johnson

25 days ago

I think C and D are the 'soft' factors in the McKinsey 7S model. The others seem to be 'hard' factors.

upvoted 0 times

Emerson

9 days ago

I agree, C and D are indeed the 'soft' factors in the McKinsey 7S model.

upvoted 0 times

...

Rikki

1 months ago

I think 'Style' and 'Shared values' are the soft factors.

upvoted 0 times

...