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CIPS Exam L3M4 Topic 2 Question 33 Discussion

Actual exam question for CIPS's L3M4 exam
Question #: 33
Topic #: 2
[All L3M4 Questions]

Which two of the following are 'soft' factors, within the framework of the 'McKinsey 7S' model?

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Suggested Answer: C, D

Shared values and style.

The other two shown being 'hard' ie more tangible factors.

Nobody said these tests were meant to be easy...


by Amos at Apr 06, 2025, 06:46 PM

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Leslee
3 months ago
Ah, the old McKinsey 7S model. Brings back memories of business school days. I'd say C and D are the 'soft' ones - unless 'style' refers to your PowerPoint slide design, in which case, I'm in trouble!
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Annamae
2 months ago
User 4: It's interesting how these softer factors can have such a big impact on an organization's success.
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Yuette
2 months ago
User 3: I think you're right, 'Shared values' and 'Style' are definitely the softer aspects of the model.
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Rebbeca
2 months ago
User 2: Yeah, 'Style' could be a bit confusing, but I think it refers to leadership and communication style.
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Lashaunda
3 months ago
User 1: I agree, C and D are definitely the 'soft' factors in the McKinsey 7S model.
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Stephane
4 months ago
This is a tricky one! I'm going to go with C and D, but I hope I don't get 'style' confused with 'fashion' on the exam.
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Stephen
2 months ago
User 3: Yeah, those are the right choices for the McKinsey 7S model.
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Ludivina
3 months ago
User 2: I agree, 'Style' and 'Shared values' are definitely the soft factors.
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Paola
3 months ago
User 1: I think C and D are the soft factors.
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Fernanda
4 months ago
I'm not sure. I think 'Strategy' and 'Systems' are also important soft factors for the model.
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Pete
4 months ago
I agree with Rikki. 'Style' and 'Shared values' are more about the culture and people aspect.
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Virgie
4 months ago
D is definitely a 'soft' factor, but I'm not sure about C. Shouldn't it be something more intangible like company culture?
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Wade
3 months ago
So, both Shared values and Style are important intangible factors in the model.
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Charlesetta
3 months ago
Yes, you're right. Style refers to the leadership style and culture of the organization.
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Izetta
3 months ago
Shared values and Style are the 'soft' factors in the McKinsey 7S model.
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Frank
4 months ago
D) Shared values
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Tuyet
4 months ago
C) Style
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Hoa
4 months ago
B) Systems
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Thurman
4 months ago
A) Strategy
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Johnson
5 months ago
I think C and D are the 'soft' factors in the McKinsey 7S model. The others seem to be 'hard' factors.
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Bea
4 months ago
Yes, Strategy and Systems are considered 'hard' factors in the model.
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Emerson
4 months ago
I agree, C and D are indeed the 'soft' factors in the McKinsey 7S model.
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Rikki
5 months ago
I think 'Style' and 'Shared values' are the soft factors.
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