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CIPS L3M4 Exam - Topic 2 Question 33 Discussion

Posted by Amos on Apr 06, 2025 at 05:46 PM

Which two of the following are 'soft' factors, within the framework of the 'McKinsey 7S' model?

Suggested Answer: C, D

Shared values and style.

The other two shown being 'hard' ie more tangible factors.

Nobody said these tests were meant to be easy...


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36 comments · newest first
LI
Lizette 11 months ago
Interesting! I always thought Strategy was a soft factor.
GE
Gearldine 11 months ago
Wait, are we sure about that? I thought Systems was soft too.
JU
Jutta 11 months ago
Yup, it's all about the culture and values!
BR
Brice 11 months ago
Totally agree, those are definitely the soft ones!
EA
Earleen 11 months ago
Style and Shared values are the soft factors.
DO
Dominque 12 months ago
I’m pretty sure 'Shared values' is a soft factor, but I can't recall if 'Style' is the other one or if it's something else.
FA
Fairy 12 months ago
I feel like 'Shared values' is definitely one of them, but I’m a bit confused about 'Style' versus 'Systems'.
KE
Kent 1 year ago
I remember practicing a question like this, and I think 'Strategy' and 'Systems' are definitely not soft factors.
AL
Alesia 1 year ago
I think 'Style' and 'Shared values' are the soft factors, but I'm not completely sure about 'Style'.
TE
Terina 1 year ago
I remember learning about the 7S model, but I'm drawing a blank on which specific elements are considered 'soft'. I'll make an educated guess and say Style and Shared values, but I'm not 100% sure.
LO
Lovetta 1 year ago
Okay, I've got this. The 'soft' factors in the 7S model are the more intangible elements like Culture and Leadership style. I'm confident Strategy and Systems are the 'hard' factors here.
FR
Franchesca 1 year ago
Hmm, I'm a bit confused on this one. I know the 7S model has 'hard' and 'soft' factors, but I can't quite remember which specific elements fall into each category. I'll have to think this through carefully.
TA
Tamar 1 year ago
I'm pretty sure Style and Shared values are the 'soft' factors in the McKinsey 7S model, but I'll double-check the definitions to be sure.
LE
Leslee 1 year ago
Ah, the old McKinsey 7S model. Brings back memories of business school days. I'd say C and D are the 'soft' ones - unless 'style' refers to your PowerPoint slide design, in which case, I'm in trouble!
AN
Annamae 1 year ago
↳ replying to Leslee
User 4: It's interesting how these softer factors can have such a big impact on an organization's success.
YU
Yuette 1 year ago
↳ replying to Leslee
User 3: I think you're right, 'Shared values' and 'Style' are definitely the softer aspects of the model.
RE
Rebbeca 1 year ago
↳ replying to Leslee
User 2: Yeah, 'Style' could be a bit confusing, but I think it refers to leadership and communication style.
LA
Lashaunda 1 year ago
↳ replying to Leslee
User 1: I agree, C and D are definitely the 'soft' factors in the McKinsey 7S model.
ST
Stephane 2 years ago
This is a tricky one! I'm going to go with C and D, but I hope I don't get 'style' confused with 'fashion' on the exam.
ST
Stephen 1 year ago
↳ replying to Stephane
User 3: Yeah, those are the right choices for the McKinsey 7S model.
LU
Ludivina 1 year ago
↳ replying to Stephane
User 2: I agree, 'Style' and 'Shared values' are definitely the soft factors.
PA
Paola 1 year ago
↳ replying to Stephane
User 1: I think C and D are the soft factors.
FE
Fernanda 2 years ago
I'm not sure. I think 'Strategy' and 'Systems' are also important soft factors for the model.
PE
Pete 2 years ago
I agree with Rikki. 'Style' and 'Shared values' are more about the culture and people aspect.
VI
Virgie 2 years ago
D is definitely a 'soft' factor, but I'm not sure about C. Shouldn't it be something more intangible like company culture?
WA
Wade 1 year ago
↳ replying to Virgie
So, both Shared values and Style are important intangible factors in the model.
CH
Charlesetta 1 year ago
↳ replying to Virgie
Yes, you're right. Style refers to the leadership style and culture of the organization.
IZ
Izetta 1 year ago
↳ replying to Virgie
Shared values and Style are the 'soft' factors in the McKinsey 7S model.
FR
Frank 1 year ago
↳ replying to Virgie
D) Shared values
TU
Tuyet 2 years ago
↳ replying to Virgie
C) Style
HO
Hoa 2 years ago
↳ replying to Virgie
B) Systems
TH
Thurman 2 years ago
↳ replying to Virgie
A) Strategy
JO
Johnson 2 years ago
I think C and D are the 'soft' factors in the McKinsey 7S model. The others seem to be 'hard' factors.
BE
Bea 1 year ago
↳ replying to Johnson
Yes, Strategy and Systems are considered 'hard' factors in the model.
EM
Emerson 2 years ago
↳ replying to Johnson
I agree, C and D are indeed the 'soft' factors in the McKinsey 7S model.
RI
Rikki 2 years ago
I think 'Style' and 'Shared values' are the soft factors.
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