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CIPS L3M4 Exam - Topic 2 Question 33 Discussion

Which two of the following are 'soft' factors, within the framework of the 'McKinsey 7S' model?
C) Style and D) Shared values
A) Strategy
B) Systems

CIPS L3M4 Exam - Topic 2 Question 33 Discussion

Actual exam question for CIPS's L3M4 exam
Question #: 33
Topic #: 2
[All L3M4 Questions]

Which two of the following are 'soft' factors, within the framework of the 'McKinsey 7S' model?

Show Suggested Answer Hide Answer
Suggested Answer: C, D

Shared values and style.

The other two shown being 'hard' ie more tangible factors.

Nobody said these tests were meant to be easy...


by Amos at Apr 06, 2025, 05:46 PM

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Lizette
7 months ago
Interesting! I always thought Strategy was a soft factor.
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Gearldine
7 months ago
Wait, are we sure about that? I thought Systems was soft too.
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Jutta
7 months ago
Yup, it's all about the culture and values!
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Brice
7 months ago
Totally agree, those are definitely the soft ones!
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Earleen
8 months ago
Style and Shared values are the soft factors.
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Dominque
8 months ago
I’m pretty sure 'Shared values' is a soft factor, but I can't recall if 'Style' is the other one or if it's something else.
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Fairy
8 months ago
I feel like 'Shared values' is definitely one of them, but I’m a bit confused about 'Style' versus 'Systems'.
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Kent
8 months ago
I remember practicing a question like this, and I think 'Strategy' and 'Systems' are definitely not soft factors.
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Alesia
9 months ago
I think 'Style' and 'Shared values' are the soft factors, but I'm not completely sure about 'Style'.
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Terina
9 months ago
I remember learning about the 7S model, but I'm drawing a blank on which specific elements are considered 'soft'. I'll make an educated guess and say Style and Shared values, but I'm not 100% sure.
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Lovetta
9 months ago
Okay, I've got this. The 'soft' factors in the 7S model are the more intangible elements like Culture and Leadership style. I'm confident Strategy and Systems are the 'hard' factors here.
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Franchesca
9 months ago
Hmm, I'm a bit confused on this one. I know the 7S model has 'hard' and 'soft' factors, but I can't quite remember which specific elements fall into each category. I'll have to think this through carefully.
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Tamar
9 months ago
I'm pretty sure Style and Shared values are the 'soft' factors in the McKinsey 7S model, but I'll double-check the definitions to be sure.
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Leslee
1 year ago
Ah, the old McKinsey 7S model. Brings back memories of business school days. I'd say C and D are the 'soft' ones - unless 'style' refers to your PowerPoint slide design, in which case, I'm in trouble!
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Annamae
1 year ago
User 4: It's interesting how these softer factors can have such a big impact on an organization's success.
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Yuette
1 year ago
User 3: I think you're right, 'Shared values' and 'Style' are definitely the softer aspects of the model.
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Rebbeca
1 year ago
User 2: Yeah, 'Style' could be a bit confusing, but I think it refers to leadership and communication style.
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Lashaunda
1 year ago
User 1: I agree, C and D are definitely the 'soft' factors in the McKinsey 7S model.
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Stephane
1 year ago
This is a tricky one! I'm going to go with C and D, but I hope I don't get 'style' confused with 'fashion' on the exam.
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Stephen
1 year ago
User 3: Yeah, those are the right choices for the McKinsey 7S model.
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Ludivina
1 year ago
User 2: I agree, 'Style' and 'Shared values' are definitely the soft factors.
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Paola
1 year ago
User 1: I think C and D are the soft factors.
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Fernanda
1 year ago
I'm not sure. I think 'Strategy' and 'Systems' are also important soft factors for the model.
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Pete
1 year ago
I agree with Rikki. 'Style' and 'Shared values' are more about the culture and people aspect.
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Virgie
1 year ago
D is definitely a 'soft' factor, but I'm not sure about C. Shouldn't it be something more intangible like company culture?
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Wade
1 year ago
So, both Shared values and Style are important intangible factors in the model.
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Charlesetta
1 year ago
Yes, you're right. Style refers to the leadership style and culture of the organization.
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Izetta
1 year ago
Shared values and Style are the 'soft' factors in the McKinsey 7S model.
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Frank
1 year ago
D) Shared values
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Tuyet
1 year ago
C) Style
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Hoa
1 year ago
B) Systems
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Thurman
1 year ago
A) Strategy
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Johnson
1 year ago
I think C and D are the 'soft' factors in the McKinsey 7S model. The others seem to be 'hard' factors.
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Bea
1 year ago
Yes, Strategy and Systems are considered 'hard' factors in the model.
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Emerson
1 year ago
I agree, C and D are indeed the 'soft' factors in the McKinsey 7S model.
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Rikki
1 year ago
I think 'Style' and 'Shared values' are the soft factors.
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