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CIPS L3M2 Exam - Topic 2 Question 35 Discussion

Actual exam question for CIPS's L3M2 exam
Question #: 35
Topic #: 2
[All L3M2 Questions]

A short definition of quality sometimes used (including in some UK legislation), said originally to come from Joseph Juran, is:

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Suggested Answer: B

Is it fit for purpose? Can it do the job required? This is one definition of quality.

The nearest answer to this would have been 'fitness for sale' perhaps, but this has no legal or such a strong traditional standing.


by Twanna at Jun 14, 2025, 11:21 PM

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Marget
5 months ago
I thought it was "Fitness for sale."
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Melita
5 months ago
Juran said "Fitness for purpose" in his works.
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Peggy
5 months ago
It's definitely "Fitness for purpose"!
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Thomasena
6 months ago
Totally agree, "Fitness for purpose" makes the most sense!
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Willis
6 months ago
Wait, is that really the original definition?
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Linette
6 months ago
I’m leaning towards "fitness for purpose" as well. It aligns with what we discussed in class about meeting customer needs.
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Vernell
6 months ago
I feel like "fitness for consumption" could be a valid answer too, but it doesn't seem right for Juran's definition.
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Hector
7 months ago
I remember practicing a question like this, and I think "fitness for sale" was mentioned as a common misconception.
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Precious
7 months ago
I think Juran's definition is "fitness for purpose," but I'm not entirely sure. It sounds familiar from our lectures.
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Suzan
7 months ago
I remember learning about this Juran definition of quality. I'm pretty sure it's "Fitness for purpose" but I'll double-check my notes just to be sure.
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Lajuana
7 months ago
"Fitness for sale"? Really? That doesn't sound right at all. I'm going to go with "Fitness for purpose" on this one.
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Joni
7 months ago
Okay, let me break this down. The question is asking for a short definition of quality, and the options seem to be different ways of describing that. I think "Fitness for purpose" makes the most sense based on what I know.
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Chau
8 months ago
Hmm, I'm not totally sure about this one. The options seem a bit tricky, I'll have to think it through carefully.
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Lonna
8 months ago
I'm pretty confident this is "Fitness for purpose" - that's the classic definition of quality that I've seen in my studies.
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Veronica
11 months ago
I was going to say C) Fitness for consumption, but then I remembered this is about quality, not just food. B) is the way to go.
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Ashley
10 months ago
Definitely, B) is the most appropriate choice for defining quality.
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Samira
10 months ago
Yeah, B) makes more sense when talking about quality in general.
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Mattie
10 months ago
I agree, B) Fitness for purpose is the correct definition of quality.
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Pamella
11 months ago
I'm not sure, but Fitness for sale also sounds plausible to me.
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Franchesca
11 months ago
Definitely B. Fitness for purpose. Though I do wonder if Juran ever considered the 'fitness for social media likes' angle. That's the true measure of quality these days.
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Franchesca
10 months ago
True, quality should be about meeting needs, not just popularity.
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Vilma
10 months ago
Social media likes don't always reflect true quality.
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Valentin
10 months ago
I agree, fitness for purpose is key.
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Pearlene
11 months ago
I agree with Colton, Fitness for purpose makes sense.
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Lourdes
11 months ago
I thought quality was all about making the product look good on the shelf, not just being fit for purpose. Hmm, maybe I need to brush up on my quality management basics.
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Alaine
10 months ago
D) Fitness for shipping
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Lynsey
11 months ago
C) Fitness for consumption
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Eileen
11 months ago
B) Fitness for purpose
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Luis
11 months ago
A) Fitness for sale
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Colton
11 months ago
I think the answer is B) Fitness for purpose.
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Erick
12 months ago
B) Fitness for purpose - that's the classic definition of quality from the quality management guru Juran.
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Ruthann
10 months ago
C) Fitness for consumption - that doesn't sound like the right definition. It's more about meeting customer needs.
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Emilio
11 months ago
A) Fitness for sale - that doesn't sound quite right. It's all about meeting the intended purpose.
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Haydee
11 months ago
B) Fitness for purpose - that's the classic definition of quality from the quality management guru Juran.
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