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CIPS Exam L3M2 Topic 2 Question 35 Discussion

Actual exam question for CIPS's L3M2 exam
Question #: 35
Topic #: 2
[All L3M2 Questions]

A short definition of quality sometimes used (including in some UK legislation), said originally to come from Joseph Juran, is:

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Suggested Answer: B

Is it fit for purpose? Can it do the job required? This is one definition of quality.

The nearest answer to this would have been 'fitness for sale' perhaps, but this has no legal or such a strong traditional standing.


by Twanna at Jun 15, 2025, 12:21 AM

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Veronica
2 months ago
I was going to say C) Fitness for consumption, but then I remembered this is about quality, not just food. B) is the way to go.
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Ashley
21 days ago
Definitely, B) is the most appropriate choice for defining quality.
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Samira
27 days ago
Yeah, B) makes more sense when talking about quality in general.
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Mattie
28 days ago
I agree, B) Fitness for purpose is the correct definition of quality.
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Pamella
2 months ago
I'm not sure, but Fitness for sale also sounds plausible to me.
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Franchesca
2 months ago
Definitely B. Fitness for purpose. Though I do wonder if Juran ever considered the 'fitness for social media likes' angle. That's the true measure of quality these days.
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Franchesca
26 days ago
True, quality should be about meeting needs, not just popularity.
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Vilma
1 months ago
Social media likes don't always reflect true quality.
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Valentin
2 months ago
I agree, fitness for purpose is key.
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Pearlene
2 months ago
I agree with Colton, Fitness for purpose makes sense.
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Lourdes
3 months ago
I thought quality was all about making the product look good on the shelf, not just being fit for purpose. Hmm, maybe I need to brush up on my quality management basics.
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Alaine
1 months ago
D) Fitness for shipping
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Lynsey
2 months ago
C) Fitness for consumption
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Eileen
2 months ago
B) Fitness for purpose
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Luis
2 months ago
A) Fitness for sale
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Colton
3 months ago
I think the answer is B) Fitness for purpose.
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Erick
3 months ago
B) Fitness for purpose - that's the classic definition of quality from the quality management guru Juran.
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Ruthann
2 months ago
C) Fitness for consumption - that doesn't sound like the right definition. It's more about meeting customer needs.
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Emilio
2 months ago
A) Fitness for sale - that doesn't sound quite right. It's all about meeting the intended purpose.
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Haydee
2 months ago
B) Fitness for purpose - that's the classic definition of quality from the quality management guru Juran.
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