MENU
Company PPis a large UK retail company.
In the past it has focused primarilyon using financial performance measures. However, PPthen realised that this was leading to short-term decision-making on investment in easily valued assets and under investmentinassets such as employee skills and customer satisfaction, where short-term returns are more difficult to measure.
It has therefore adopted theBalancedScorecard approach. PP is nowconsidering enhancing it's approach by using Kaplan and Norton's Strategic Mapping model, as this will enable it to establish its priorities and manage stakeholder expectations.
Which of the followingstatementswould be regarded as improvementsby usingStrategic Mapping.
Select ALL that apply.
Suggested Answer: C
Get Premium CIMAPRA19-E03-1 Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
35 comments · newest first
FE
Felix
11 months ago
B is about establishing the main objective, right?
SH
Shannan
11 months ago
D is a solid choice for performance improvement!
GA
Gail
11 months ago
Wait, can mapping really clarify all those strategies?
AL
Alex
12 months ago
Totally agree, C is key for customer focus.
ED
Edda
12 months ago
A helps identify external processes!
CA
Caprice
1 year ago
I'm a bit uncertain about option E; it mentions evaluating performance, but I thought that was more about financial measures rather than strategic mapping.
BO
Bobbye
1 year ago
I feel like option D could be a good choice too since it mentions supporting improved performance across the perspectives. That seems important for PP's overall strategy.
LI
Lilli
1 year ago
I think option C sounds familiar because it talks about customer-oriented strategies, which we discussed in relation to the Balanced Scorecard.
AL
Alita
1 year ago
I remember that Strategic Mapping is supposed to clarify how different strategies align with the overall goals, but I'm not sure which options specifically relate to that.
WI
Willie
1 year ago
This question seems pretty straightforward. The key is to focus on the specific benefits of using Strategic Mapping in addition to the Balanced Scorecard. Options that highlight how it can enhance the Balanced Scorecard approach are probably the ones I want to select.
LO
Lorrie
1 year ago
Okay, I think I've got a handle on this. The Strategic Mapping model is designed to help organizations prioritize their strategies and manage stakeholder expectations. So the options that talk about identifying priorities, clarifying customer-oriented strategies, and informing the Balanced Scorecard perspectives are likely the correct answers.
NI
Nichelle
1 year ago
Hmm, I'm a bit unsure about this one. The question is asking about the benefits of Strategic Mapping, but I'm not entirely clear on how it differs from the Balanced Scorecard approach. I'll need to review my notes to make sure I understand the key differences between the two frameworks.
JO
Johana
1 year ago
This question seems straightforward - it's asking about the benefits of using the Strategic Mapping model alongside the Balanced Scorecard. I'll need to carefully read through the options and identify which ones are valid improvements.
GO
Goldie
1 year ago
This one seems pretty straightforward. I'm pretty sure the 'mongoimport' command is used for batch data insertion.
KA
Kati
1 year ago
Okay, let me see. I know the work breakdown structure is part of scope management, and verifying the scope is too. But I'm not sure about selecting sellers - that seems more like a procurement process. I'll have to double-check my notes.
MA
Malcom
1 year ago
Woah, this question is like a Shakespeare play - multiple layers of meaning and all that jazz. Option B is like the court jester, trying to distract us from the real deal. But options C and D? Those are the kings and queens of this strategic mapping game. And let's not forget about option A - the mysterious foreign diplomat that could make or break the whole plan!
PE
Peter
1 year ago
Option A is like a mysterious foreign diplomat that could make or break the whole plan.
PH
Phuong
1 year ago
Options C and D are crucial for identifying customer-orientated strategies and supporting improved performance.
LA
Lawanda
1 year ago
Option B is important because it helps establish the overriding objective of the Organization.
KR
Krissy
2 years ago
Hold on, is option E a trick question? I mean, evaluating the operational and financial performance of the business is more like a basic function of any management approach, right? I'd focus on the options that specifically mention the benefits of Strategic Mapping, like C and D. Although, I do wonder if option A is a bit too specific. Hmm, tough call.
PA
Pamella
1 year ago
I see your point, focusing on the benefits of Strategic Mapping is key. Options C and D do seem like the most relevant choices.
TH
Theresia
1 year ago
Yeah, evaluating operational and financial performance seems like a basic requirement. I'd go with options C and D as well.
SH
Sherita
1 year ago
I agree, option D seems crucial for understanding which strategies support improved performance in each perspective of the Balanced Scorecard.
EM
Emogene
1 year ago
I think option C is definitely important for aligning customer-orientated strategies with the overall business strategy.
OZ
Ozell
2 years ago
Hmm, I'm not sure about option B. Isn't the 'overriding objective' kind of a given for a large company like PP? I'd say options A, C, and D are the real winners here. Strategic Mapping is all about connecting the dots between external processes, customer strategies, and the Balanced Scorecard. This is some serious business strategy stuff!
RO
Roxane
1 year ago
Yeah, option C is important for ensuring customer strategies support the overall business strategy.
SH
Shasta
1 year ago
I agree, option A is crucial for aligning external processes with PP's strategies.
LA
Lawana
2 years ago
I believe it will help PP establish the overriding objective of the Organization as well.
HA
Halina
2 years ago
Options C and D seem like the obvious choices here. Strategic Mapping is all about aligning your customer-focused strategies with your overall business objectives. Plus, it helps you identify the key perspectives that need to be addressed to improve performance. Easy peasy!
AN
Anglea
1 year ago
It's all about prioritizing and clarifying strategies to support the business.
TH
Theron
1 year ago
Strategic Mapping helps identify key perspectives for improving performance.
SH
Shawna
1 year ago
It's crucial to align customer-focused strategies with overall business objectives.
CA
Cary
2 years ago
I agree, options C and D are definitely important for using Strategic Mapping.
DO
Dorsey
2 years ago
I agree with Venita. It will also help inform which strategies support improved performance.
VE
Venita
2 years ago
I think using Strategic Mapping will help PP identify and clarify customer-orientated strategies.