CIMA Exam CIMAPRA19-E02-1 Topic 6 Question 89 Discussion

Actual exam question for CIMA's CIMAPRA19-E02-1 exam

Question #: 89
Topic #: 6

Four orthopaedic surgeons in a busy hospital department have very different work habits. Each has their own team of medical technicians who are used to the surgeons' personal preferences and are very comfortable with their routines; they basically do the same things every day. This way of working has gone on for several years.

When a new administration manager suggested that they train all of the technicians to work with all the surgeons this led to significant resistance from all of the parties involved. The technicians were concerned that they would no longer be able to perform their usual daily tasks.

On the basis ofthe scenariowhat would bethe main cause of their resistance?

AThe technicians' fear that they would be forced out of their regular habits.

BThe technicians' concern over personal loss such as benefits and privileges.

CThe technicians' fear that the changes proposed would harm the efficiency of the department.

DThe technicians' belief that role ambiguity and uncertainty would increase.

Show Suggested Answer

Suggested Answer: A

by Lashaunda at Jun 01, 2024, 11:25 AM

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Tricia

4 days ago

The technicians' fear of losing their established routines and comfort zones is definitely the main cause of the resistance. Change is often uncomfortable, even when it's for the better.

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