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CIMA Exam CIMAPRA19-E02-1 Topic 5 Question 88 Discussion

Actual exam question for CIMA's CIMAPRA19-E02-1 exam
Question #: 88
Topic #: 5
[All CIMAPRA19-E02-1 Questions]

A large medical practice has decided to switch from using hand-written medical records to electronic ones. All 32 staff at the practice use hand-written medical records when performing their jobs and have expressed concerns about switching to the new electronic format. The practice manager has decided to firstly spend time unfreezing the employees' belief that the old way of recording patient records is adequate.

The manager will then need to manage the transition by implementing the new electronic recording system. Finally,the manager will need to refreeze the new method of working into the culture of the practice and embed it as the normal way of working.

Which analyst developed this three stage approach to change management?

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Suggested Answer: A, B

Contribute your Thoughts:

Carli
1 months ago
Kurt Lewin, the OG of change management. I bet the practice manager is feeling like an ice sculptor, chipping away at those old habits. Gotta keep those employees from turning into ice cubes.
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France
1 months ago
Unfreezing, changing, and refreezing - sounds like a recipe for a frozen yogurt shop, not a medical practice. But hey, as long as it works, right?
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Felix
1 months ago
Ah, Lewin's model, the grand master of change management. I guess the practice manager is trying to avoid a mutiny from the staff. Good luck with that!
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Rosina
6 days ago
A: Oh, that makes sense. Hopefully it won't be too chaotic of a transition.
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Hyun
18 days ago
B: Yeah, change can be tough. But I think the manager is following Lewin's model to make it easier for us.
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Octavio
19 days ago
A: I heard we're switching to electronic medical records. I'm not sure how I feel about that.
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Virgina
2 months ago
I'm not sure, but I think John Kotter also has a well-known change management model.
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Salena
2 months ago
I agree with Jettie, Kurt Lewin is known for his change management model.
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Krissy
2 months ago
Kurt Lewin's three-stage change management approach is a classic! Unfreezing, changing, and refreezing - it's like a dance with the employees, gotta get them on board first before the new steps.
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Portia
20 days ago
D) Michael Porter
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Jody
1 months ago
C) Ken Blanchard
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Shanda
1 months ago
B) John Kotter
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Lura
1 months ago
B) John Kotter
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Lewis
1 months ago
A) Kurt Lewin
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Yvonne
2 months ago
A) Kurt Lewin
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Jettie
2 months ago
I think the analyst who developed this three stage approach is Kurt Lewin.
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