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CIMAPRA19-E02-1 Exam - Topic 5 Question 88 Discussion

A large medical practice has decided to switch from using hand-written medical records to electronic ones. All 32 staff at the practice use hand-written medical records when performing their jobs and have expressed concerns about switching to the new electronic format. The practice manager has decided to firstly spend time unfreezing the employees' belief that the old way of recording patient records is adequate.The manager will then need to manage the transition by implementing the new electronic recording system. Finally,the manager will need to refreeze the new method of working into the culture of the practice and embed it as the normal way of working.Which analyst developed this three stage approach to change management?
A) Kurt Lewin and B) John Kotter
C) Ken Blanchard
D) Michael Porter

CIMAPRA19-E02-1 Exam - Topic 5 Question 88 Discussion

Actual exam question for CIMA's CIMAPRA19-E02-1 exam
Question #: 88
Topic #: 5
[All CIMAPRA19-E02-1 Questions]

A large medical practice has decided to switch from using hand-written medical records to electronic ones. All 32 staff at the practice use hand-written medical records when performing their jobs and have expressed concerns about switching to the new electronic format. The practice manager has decided to firstly spend time unfreezing the employees' belief that the old way of recording patient records is adequate.

The manager will then need to manage the transition by implementing the new electronic recording system. Finally,the manager will need to refreeze the new method of working into the culture of the practice and embed it as the normal way of working.

Which analyst developed this three stage approach to change management?

Show Suggested Answer Hide Answer
Suggested Answer: A, B

by Raul at May 17, 2024, 07:42 PM

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Augustine
8 months ago
I still think hand-written notes are more reliable.
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Lauran
8 months ago
Electronic records are the future, no doubt!
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Mona
8 months ago
Wait, are we really sure this will work?
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Claudia
8 months ago
I think Kotter's approach is better for this situation.
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Lucy
9 months ago
That's definitely Kurt Lewin's model!
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Werner
9 months ago
I’m a bit confused because I remember Ken Blanchard's name coming up in discussions about leadership. But this sounds like Lewin's framework to me.
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Milly
9 months ago
I practiced a question similar to this in class, and I think it was about how to manage resistance to change. I’m leaning towards Kurt Lewin as the answer.
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Corazon
9 months ago
I’m not entirely sure, but I think John Kotter had a different approach with more steps. I feel like this is definitely Lewin’s model though.
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Hannah
9 months ago
I remember studying change management models, and I think Kurt Lewin's three stages were really emphasized. Unfreeze, change, refreeze... it sounds familiar!
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Jettie
9 months ago
This is a tricky one. The details about the medical practice switching to electronic records and the manager's approach seem to fit Lewin's model, but I want to make sure I'm not missing something. I'll review the other options just to be safe.
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Jerlene
9 months ago
Okay, I think I've got this. The key is recognizing the three-stage process - unfreezing, transitioning, and refreezing. That's classic Lewin, so I'm confident A is the right answer.
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Rashida
9 months ago
Hmm, I'm not entirely sure about this one. The question mentions unfreezing, transitioning, and refreezing, which does sound like Lewin's model, but I want to double-check the other options just to be sure.
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Judy
10 months ago
This question seems straightforward. The three-stage approach to change management described in the passage aligns with Kurt Lewin's model, so I'll go with option A.
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Jin
10 months ago
I'm a bit confused on this one. I know the stats command is used for statistical analysis, but I can't remember the exact output format it creates. I'll have to make an educated guess and go with B, report.
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Shasta
10 months ago
I think the answer might be liquidity. They often need to access their assets quickly while keeping them hidden.
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Doug
10 months ago
I remember similar questions about service provision conflicts. It could be that, but I'm leaning towards competition being the main factor.
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Kimberlie
10 months ago
Okay, let me think this through. I think having each student write an essay would give me the most detailed insight into their understanding, but it might take too much time. The student response system seems like the most efficient option here.
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Carli
1 year ago
Kurt Lewin, the OG of change management. I bet the practice manager is feeling like an ice sculptor, chipping away at those old habits. Gotta keep those employees from turning into ice cubes.
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Twana
1 year ago
D) Michael Porter
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Garry
1 year ago
C) Ken Blanchard
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Maurine
1 year ago
B) John Kotter
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Malcom
1 year ago
A) Kurt Lewin
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France
1 year ago
Unfreezing, changing, and refreezing - sounds like a recipe for a frozen yogurt shop, not a medical practice. But hey, as long as it works, right?
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Felix
1 year ago
Ah, Lewin's model, the grand master of change management. I guess the practice manager is trying to avoid a mutiny from the staff. Good luck with that!
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Rosina
1 year ago
A: Oh, that makes sense. Hopefully it won't be too chaotic of a transition.
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Hyun
1 year ago
B: Yeah, change can be tough. But I think the manager is following Lewin's model to make it easier for us.
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Octavio
1 year ago
A: I heard we're switching to electronic medical records. I'm not sure how I feel about that.
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Virgina
1 year ago
I'm not sure, but I think John Kotter also has a well-known change management model.
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Salena
1 year ago
I agree with Jettie, Kurt Lewin is known for his change management model.
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Krissy
1 year ago
Kurt Lewin's three-stage change management approach is a classic! Unfreezing, changing, and refreezing - it's like a dance with the employees, gotta get them on board first before the new steps.
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Portia
1 year ago
D) Michael Porter
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Jody
1 year ago
C) Ken Blanchard
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Shanda
1 year ago
B) John Kotter
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Lura
1 year ago
B) John Kotter
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Lewis
1 year ago
A) Kurt Lewin
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Yvonne
1 year ago
A) Kurt Lewin
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Jettie
1 year ago
I think the analyst who developed this three stage approach is Kurt Lewin.
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