Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

CIMAPRA19-E02-1 Exam - Topic 3 Question 66 Discussion

A manager was in conflict with employees about annual leave arrangements. He wanted to have two weeks in the summer when the factory was closed and all employees had to take two of their four week annualallowance.Employees were resistant to this change as they wanted flexibility in when they took their holidays.This conflict went on for sometime as the manager avoided resolving the issue. They have recently however, collaborated and agreed that only one week would be required to be taken as holiday in the summer when thefactory closed and the employees would get two days extra holiday throughout the rest of the year * a win-win situation!Using Thomas-Kilmann's conflict mode instrument, what changed in the way this conflict was handled?
A) Both assertiveness and co-operativeness increased. and B) Assertiveness increased but co-operativeness remained low.
C) Co-operativeness increased but assertiveness remained low.
D) Assertiveness fed and co-operativeness increased.
E) Co-operativeness fell and assertiveness increased.
F) Both co-operativeness and assertiveness fell.

CIMAPRA19-E02-1 Exam - Topic 3 Question 66 Discussion

Actual exam question for CIMA's CIMAPRA19-E02-1 exam
Question #: 66
Topic #: 3
[All CIMAPRA19-E02-1 Questions]

A manager was in conflict with employees about annual leave arrangements. He wanted to have two weeks in the summer when the factory was closed and all employees had to take two of their four week annual

allowance.

Employees were resistant to this change as they wanted flexibility in when they took their holidays.

This conflict went on for sometime as the manager avoided resolving the issue. They have recently however, collaborated and agreed that only one week would be required to be taken as holiday in the summer when the

factory closed and the employees would get two days extra holiday throughout the rest of the year * a win-win situation!

Using Thomas-Kilmann's conflict mode instrument, what changed in the way this conflict was handled?

Show Suggested Answer Hide Answer
Suggested Answer: A, B

by Jennie at Mar 02, 2023, 06:22 PM

Limited Time Offer

25%

Off

Get Premium CIMAPRA19-E02-1 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Rachael
10 months ago
Sounds like a win-win, but did the employees really get enough flexibility?
upvoted 0 times
...
Sina
10 months ago
I disagree, the manager was still pretty assertive about the summer closure.
upvoted 0 times
...
Gianna
10 months ago
Surprised they even reached an agreement after all that conflict!
upvoted 0 times
...
Daren
11 months ago
I think both sides were more cooperative in the end.
upvoted 0 times
...
Britt
11 months ago
They agreed on one week off instead of two, that's a start!
upvoted 0 times
...
Ashleigh
11 months ago
Based on what we discussed, it seems like both assertiveness and co-operativeness went up, which aligns with option A.
upvoted 0 times
...
Hui
11 months ago
I feel like the manager's willingness to compromise shows that co-operativeness increased, but I can't recall if assertiveness was low or not.
upvoted 0 times
...
Ayesha
11 months ago
I'm not entirely sure, but I think assertiveness increased when the manager finally engaged with the employees.
upvoted 0 times
...
Noel
11 months ago
I remember that in similar practice questions, increasing both assertiveness and co-operativeness usually leads to a better resolution.
upvoted 0 times
...
Iesha
11 months ago
I'm not entirely sure about the nuances between some of these options. I'll make my best guess, but I may need to come back to this one if I have time at the end.
upvoted 0 times
...
Richelle
11 months ago
I'm a bit confused on this one. I'll need to think it through more carefully to decide which perspective would be most useful. The key is to consider how each one could inform the business design and case management automation.
upvoted 0 times
...
Yuette
11 months ago
Hmm, I'm a bit confused. Do we need to calculate the total variance first, or can we just compare the individual factor variances to 80% of the total?
upvoted 0 times
...
Pedro
1 year ago
Wait, the factory's closed for two weeks in the summer? Sounds like a great time to hit the beach! Seriously though, this seems like a nice compromise that keeps everyone happy. Maybe the manager just needed a little vacation themselves to relax and see things from the employees' perspective.
upvoted 0 times
Reiko
1 year ago
B) Assertiveness increased but co-operativeness remained low.
upvoted 0 times
...
Daisy
1 year ago
A) Both assertiveness and co-operativeness increased.
upvoted 0 times
...
Buddy
1 year ago
B) Assertiveness increased but co-operativeness remained low.
upvoted 0 times
...
Pansy
1 year ago
A) Both assertiveness and co-operativeness increased.
upvoted 0 times
...
...
Dalene
1 year ago
Ah, the age-old battle between the boss and the workers. But this time, it seems like they've found a way to make it work. I'd say that's a good example of how increasing co-operativeness can pay off, even if the assertiveness isn't always sky-high.
upvoted 0 times
...
Yvette
1 year ago
Well, well, well, look at that! The manager and employees went from a full-blown showdown to a sweet little dance. I guess they learned that sometimes you gotta give a little to get a little. Assertiveness and co-operativeness, hand in hand - who would've thought?
upvoted 0 times
Reta
1 year ago
C) Co-operativeness increased but assertiveness remained low.
upvoted 0 times
...
Verlene
1 year ago
B) Assertiveness increased but co-operativeness remained low.
upvoted 0 times
...
Sherita
1 year ago
A) Both assertiveness and co-operativeness increased.
upvoted 0 times
...
...
Janna
1 year ago
Hmm, this seems like a classic case of 'pick your battles.' The manager could have dug their heels in, but they chose to compromise instead. I'd say that's a win for both sides - and a win for the Thomas-Kilmann model as well.
upvoted 0 times
Gary
1 year ago
C) Co-operativeness increased but assertiveness remained low.
upvoted 0 times
...
Tina
1 year ago
Hmm, compromise is key in resolving conflicts. It's great to see both sides coming to an agreement.
upvoted 0 times
...
Buck
1 year ago
B) Assertiveness increased but co-operativeness remained low.
upvoted 0 times
...
Ciara
1 year ago
A) Both assertiveness and co-operativeness increased.
upvoted 0 times
...
...
Gearldine
1 year ago
I agree, it seems like both assertiveness and co-operativeness increased in the end.
upvoted 0 times
...
Arlie
1 year ago
Ah, this is a tough one. The manager and employees have definitely gone through some ups and downs, but it sounds like they've found a mutually agreeable solution. I think the key change here is that they increased their co-operativeness, even if their assertiveness may have remained low at times.
upvoted 0 times
Valentin
1 year ago
C) Co-operativeness increased but assertiveness remained low.
upvoted 0 times
...
Isidra
1 year ago
A) Both assertiveness and co-operativeness increased.
upvoted 0 times
...
Jesusa
1 year ago
B) Assertiveness increased but co-operativeness remained low.
upvoted 0 times
...
Robt
1 year ago
A) Both assertiveness and co-operativeness increased.
upvoted 0 times
...
...
Genevieve
1 year ago
Yes, but it's good that they found a compromise in the end.
upvoted 0 times
...
Gearldine
1 year ago
I think the manager was too assertive at first.
upvoted 0 times
...

Save Cancel