A retailer facing a consumer boycott due to its poor working conditions will most likely face:
The OTM provides several examples ofsocial factor materiality, particularly labor practices and consumer perception. It notes:
''Companies facing controversies overworking conditions or labor rights violationscan experiencereputational damage and consumer boycottsleading to animmediate fall in sales revenueand market share.''
While costs or liabilities may arise later, thedirect and measurable impactof a boycott is on revenue --- the firm's top line. The manual cites real-world examples (e.g., apparel and retail industries) showing that adverse public reactions directly depress revenues before longer-term financial or legal implications materialize.
Hence, the verified answer isC, as it most accurately captures the primary financial effect of a consumer boycott.
Reference:2021-Final-Book.pdf, Chapter 4 --- Social Factors (Material Impacts of Social Issues section).
Tyra
3 days ago