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Certinia PSA-Sysadmin Exam - Topic 2 Question 35 Discussion

Actual exam question for Certinia's PSA-Sysadmin exam
Question #: 35
Topic #: 2
[All PSA-Sysadmin Questions]

A user is having an issue where the Utilization report has inflated hours. The billable hours, calendar hours, and credited hours are double their actual values.

Which of the following is a possible cause of this issue?

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Suggested Answer: C

by Arlean at Sep 13, 2024, 06:36 AM

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Asuncion
6 months ago
Grouping by Resource seems less likely to cause this issue.
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Delfina
6 months ago
Wait, are the hours really double? That sounds weird.
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Nathan
6 months ago
Could be the Time Period Type too, though.
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Jenifer
7 months ago
Agree, that’s a common mistake!
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Marcelle
7 months ago
I think it's definitely the End Date filter.
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Isaac
7 months ago
This reminds me of a practice question where we had to adjust filters. I think option A could definitely be a factor here.
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Son
7 months ago
I feel like filtering by Time Period Type could be relevant too. It might be option C, but I can't recall the specifics.
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Annelle
7 months ago
I'm not entirely sure, but I think grouping by Resource could help clarify the hours. That sounds like option B, right?
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Kenneth
8 months ago
I remember we discussed how incorrect date ranges can really mess up reports. Maybe option A is the right choice?
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Shelia
8 months ago
Okay, let me think this through. If the billable, calendar, and credited hours are all doubled, that suggests a more systemic issue. I'd look into the time tracking or data import processes to see if there's a bug or misconfiguration causing the duplication.
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Mayra
8 months ago
Hmm, I'm not entirely sure about this one. The question mentions the hours are doubled, so I'm wondering if it could be a problem with the underlying data or calculations rather than just the report settings.
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Dewitt
8 months ago
This seems like a straightforward issue with the report configuration. I'd start by double-checking the date range and filters to ensure they're capturing the correct data.
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Diego
8 months ago
I'd go with option B and try grouping the report by resource. That might help identify if the issue is isolated to certain users or teams. It's a good starting point to narrow down the problem.
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Ailene
8 months ago
I feel pretty confident that the performance improvement claim seems high at six times, but does that come with the mentioned cost reduction? I think I've practiced something similar!
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Tammi
2 years ago
The report filter is definitely the way to go. Adjusting the dates is like turning it off and back on again - the classic IT troubleshooting trick!
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Francesco
2 years ago
Double the hours? Sounds like someone's been clocking in some serious overtime, if you ask me. Maybe they're trying to pad their paycheck, huh?
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Nettie
2 years ago
Hmm, I'm not sure. Grouping by Resource or filtering by Time Period Type could also be worth a look. Gotta cover all the bases, you know?
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Quentin
2 years ago
C) The report needs to be filtered by Time Period Type
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Tayna
2 years ago
B) The report needs to be grouped by Resource
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Margurite
2 years ago
A) The report filter for 'End Date' needs to be edited to a different date range
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Glen
2 years ago
I agree with Tesha. Modifying the date range filter is the most straightforward solution to this problem.
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Tesha
2 years ago
The report filter for 'End Date' seems like the most logical option to me. Adjusting the date range should fix the inflated hours issue.
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Reita
2 years ago
C) The report needs to be filtered by Time Period Type
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Haydee
2 years ago
B) The report needs to be grouped by Resource
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Gayla
2 years ago
A) The report filter for 'End Date' needs to be edited to a different date range
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Yolando
2 years ago
I believe the report should be filtered by Time Period Type to fix the inflated hours issue.
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Annamae
2 years ago
I agree with Stevie. Editing the 'End Date' filter could solve the problem.
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Stevie
2 years ago
I think the issue might be with the report filter for 'End Date'.
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