BCS PC-BA-FBA-20 Exam - Topic 13 Question 10 Discussion

Actual exam question for BCS's PC-BA-FBA-20 exam

Question #: 10
Topic #: 13

A business analyst is reviewing the stakeholder management strategy for a high profile Human Resources (HR) project Following an organisational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has inherited sponsorship of the project Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.

Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly, for when the project started and secondly now that his role has changed?

AKeep informed; Constant active management

BIgnore, Constant active management

CWatch, Constant active management

DConstant active management, keep informed

Show Suggested Answer

Suggested Answer: C

To determine the appropriate stakeholder management strategies for Harvey, we need to analyze his role and level of interest at two points in time:

When the project started: Harvey was the Director of Operations and had little interest in the HR project because his focus was on operational projects.

Now that his role has changed: As the Director of HR, Harvey has inherited sponsorship of the HR project, making him a key stakeholder with high interest and influence.

Stakeholder Management Strategies:

Watch: This strategy is used for stakeholders with low interest and low influence. It involves monitoring their behavior without actively engaging them.

Constant active management: This strategy is used for stakeholders with high interest and high influence. It involves frequent communication and collaboration to ensure their needs and expectations are met.

Evaluation of Each Option:

A . Keep informed; Constant active management: 'Keep informed' is appropriate for stakeholders with moderate interest but does not align with Harvey's initial lack of interest. Conclusion: This is not correct .

B . Ignore, Constant active management: Ignoring a stakeholder is inappropriate, especially for someone in a senior leadership role like Harvey. Conclusion: This is not correct .

C . Watch, Constant active management:

Initially, Harvey had low interest and low influence on the HR project, making 'watch' an appropriate strategy.

After becoming the Director of HR and inheriting sponsorship, Harvey now requires 'constant active management' due to his high interest and influence. Conclusion: This is the correct answer .

D . Constant active management, keep informed: This reverses the order of strategies and does not align with Harvey's initial lack of interest. Conclusion: This is not correct .

by Penney at Apr 30, 2025, 12:56 AM

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Terina

3 months ago

Isn't it surprising how quickly roles can change in a restructure?

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Thea

3 months ago

Option D sounds like the best approach for both phases.

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Mona

4 months ago

I think constant active management is key for any project!

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Ettie

4 months ago

Wait, how can you ignore stakeholders? That seems risky.

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Hubert

4 months ago

Harvey should definitely keep informed now that he's in HR.

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Miesha

4 months ago

I feel like "Ignore" is definitely not a good strategy, but I can't recall if "Watch" was ever recommended for someone like Harvey in the past.

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Hayley

4 months ago

This question reminds me of a practice scenario where we had to identify strategies based on stakeholder interest levels. I think "Keep informed" was a common approach for initial phases.

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Novella

5 months ago

I'm not entirely sure, but I think constant active management is important for someone in Harvey's position now, especially since he has more responsibility.

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Aron

5 months ago

I remember that for stakeholders who were less involved at the start, keeping them informed was crucial, but now with Harvey's new role, active management seems necessary.

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Merissa

5 months ago

I feel pretty confident about this one. The key is recognizing that Harvey's role has changed, so the stakeholder management approach needs to change as well. I think option D is the best answer - constant active management, with keeping him informed.

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Jacinta

5 months ago

Okay, I've got an idea. Since Harvey was previously uninvolved, the initial strategy should be to "watch" him and keep him informed. But now that he's the new HR Director, the strategy should shift to "constant active management" to ensure he's fully engaged and supportive of the project.

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Lasandra

5 months ago

Hmm, I'm a bit confused by the options here. I'm not sure I fully understand the difference between "keep informed" and "constant active management." I'll need to think this through carefully.

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Paz

6 months ago

This seems like a tricky question, but I think I can break it down. I'll need to consider Harvey's changing role and how that impacts the appropriate stakeholder management strategies.

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Kenia

9 months ago

I think option D is the best approach for Harvey, as he needs to be constantly involved in managing stakeholders now.

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Dominic

9 months ago

I believe Harvey should have kept informed when the project started, but now he definitely needs Constant active management.

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Nikita

10 months ago

Honestly, I'm just glad Harvey isn't the Director of Snacks anymore. That would be a whole different can of worms!

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Lennie

10 months ago

B) Ignore, Constant active management? Really? I don't think ignoring the stakeholders is a good idea, even if Harvey's role has changed. That's just a recipe for disaster.

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Pamella

9 months ago

B) Ignore, Constant active management? Really? I don't think ignoring the stakeholders is a good idea, even if Harvey's role has changed. That's just a recipe for disaster.

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Dong

9 months ago

A) Keep informed; Constant active management

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Chau

10 months ago

D) Constant active management, keep informed is the correct answer. Harvey should be constantly active in managing the project, but he also needs to be kept informed about the stakeholders and their needs.

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Haydee

8 months ago

D: Exactly, it's important for Harvey to stay engaged and informed throughout the project.

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Cherry

9 months ago

C: That way he can ensure the project aligns with the stakeholders' expectations.

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King

9 months ago

B: Yes, and he also needs to be kept informed about the stakeholders and their needs.

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Bette

10 months ago

A: Harvey needs to be constantly active in managing the project.

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Naomi

10 months ago

I agree with Joana, Constant active management is crucial for Harvey in his new role.

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Elouise

10 months ago

A) Keep informed; Constant active management is the way to go. Harvey needs to be actively engaged now that he's the HR Director, but he also needs to be kept informed about the project's progress.

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Terrilyn

9 months ago

User 3: D) Constant active management, keep informed sounds like the right strategy for Harvey now that he's the HR Director.

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Audry

9 months ago

User 2: B) Ignore, Constant active management is not a good idea. Harvey needs to be involved and informed.

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Natalie

10 months ago

User 1: A) Keep informed; Constant active management is definitely the best approach for Harvey.

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Joana

10 months ago

I think Harvey should have Constant active management now that his role has changed.

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