BCS Exam PC-BA-FBA-20 Topic 12 Question 8 Discussion

To determine the appropriate stakeholder management strategies for Harvey, we need to analyze his role and level of interest at two points in time:

When the project started: Harvey was the Director of Operations and had little interest in the HR project because his focus was on operational projects.

Now that his role has changed: As the Director of HR, Harvey has inherited sponsorship of the HR project, making him a key stakeholder with high interest and influence.

Stakeholder Management Strategies:

Watch: This strategy is used for stakeholders with low interest and low influence. It involves monitoring their behavior without actively engaging them.

Constant active management: This strategy is used for stakeholders with high interest and high influence. It involves frequent communication and collaboration to ensure their needs and expectations are met.

Evaluation of Each Option:

A . Keep informed; Constant active management: 'Keep informed' is appropriate for stakeholders with moderate interest but does not align with Harvey's initial lack of interest. Conclusion: This is not correct .

B . Ignore, Constant active management: Ignoring a stakeholder is inappropriate, especially for someone in a senior leadership role like Harvey. Conclusion: This is not correct .

C . Watch, Constant active management:

Initially, Harvey had low interest and low influence on the HR project, making 'watch' an appropriate strategy.

After becoming the Director of HR and inheriting sponsorship, Harvey now requires 'constant active management' due to his high interest and influence. Conclusion: This is the correct answer .

D . Constant active management, keep informed: This reverses the order of strategies and does not align with Harvey's initial lack of interest. Conclusion: This is not correct .