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BCS Exam MBP18 Topic 7 Question 21 Discussion

Actual exam question for BCS's MBP18 exam
Question #: 21
Topic #: 7
[All MBP18 Questions]

A company's electronic content management system was implemented last year, a business analyst has now been brought in to assess the business benefits of the system.

The analyst learnt that the project's business case was primarily built around the efficiency that paperless order processing would bring and that the project went well, but the expected business benefit have not all been realized. In the course of an investigation, it was found that the sales team are continuing to out hard copies of customer order.

Which element of POPIT did the project not fully consider?

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Suggested Answer: B

by Alline at Nov 23, 2023, 01:14 AM

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Jerry
18 days ago
I think the correct answer is C. People. The project didn't consider the impact on the sales team's behavior and their reluctance to adopt the new paperless process. Rookie mistake.
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Florinda
19 days ago
Haha, the sales team is still printing out hard copies? Sounds like they're living in the Stone Age. The project should have done a better job of change management and user training.
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Rebeca
26 days ago
I'd say D. Organisation. The company didn't properly align the new system with its organizational structure and processes. Probably didn't get buy-in from the sales team.
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Carlota
14 days ago
B: Yeah, it's important to align the new system with the existing organizational structure.
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Dana
16 days ago
A: I think you're right. The organization aspect seems to have been overlooked.
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Jacklyn
1 months ago
Ha! Looks like they forgot the human element. Classic IT project mistake - focus too much on the tech and forget about the people who actually have to use it.
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Hyman
21 hours ago
A: They definitely overlooked the people aspect. It's important to consider how the new system will impact the employees.
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Alysa
1 months ago
The answer is clearly C. People. The project overlooked the impact on the sales team's habits and their resistance to the new paperless process.
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Earleen
2 months ago
I believe it could also be People, as the sales team's behavior is impacting the expected benefits.
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Elliott
2 months ago
I agree with Cortney, Processes seem to be the missing element.
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Cortney
2 months ago
I think the project did not fully consider Processes.
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