Avaya Exam 72301X Topic 2 Question 13 Discussion

Actual exam question for Avaya's 72301X exam

Question #: 13
Topic #: 2

[All 72301X Questions]

In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve?

(Choose two.)

ATry actions that bypass the issue, like creating a work-around for temporary restoral of service.

BCapture potential triggers.

CEvaluate systems and components.

DDevelop immediate controlled actions to isolate the problem.

EDevelop a hypothesis based on the outcome of the various controlled actions and the system's reactions.

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Suggested Answer: A

by Elly at Jul 09, 2023, 03:33 PM

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4 days ago

I agree with Flo, but I also think it involves capturing potential triggers.

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12 days ago

I think Discipline 3 involves developing immediate controlled actions to isolate the problem.

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