Avaya Exam 6210 Topic 4 Question 97 Discussion

Actual exam question for Avaya's 6210 exam

Question #: 97
Topic #: 4

[All 6210 Questions]

Which Avaya Aura Contact Center component manages all media processing for the contact center including playing messages and collecting DTMF digits?

AAvaya Aura Media Server (AAMS)

BContact Center Manager Server (CCMS)

CSIP

DCommunication Control Toolkit (CCT)

Show Suggested Answer

Suggested Answer: A

by Leila at Mar 24, 2025, 05:58 PM

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Elena

1 days ago

Ooh, this is a tricky one! I almost went with the Communication Control Toolkit (CCT), but then I remembered that's more for the data side of things. AAMS is where it's at for the audio magic.

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Salena

8 days ago

I think C) SIP might also be a possibility. It's used for communication, so it could be involved in managing media in the contact center.

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Heidy

12 days ago

I was totally stumped on this one, but after reading the options, AAMS seems like the logical choice. It's like the media maestro of the contact center.

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Filiberto

13 days ago

I'm not sure, but I think it might be D) Communication Control Toolkit (CCT). It sounds like it could handle media processing tasks.

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Sueann

15 days ago

I agree with Jody. AAMS seems like the right choice for managing media processing in the contact center.

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Jody

17 days ago

I think the answer is A) Avaya Aura Media Server (AAMS). It makes sense that it would handle media processing.

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Gilma

22 days ago

The Avaya Aura Media Server (AAMS) is clearly the correct answer. It's like a one-stop-shop for all your media processing needs in the contact center.

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Izetta

5 days ago

A) Avaya Aura Media Server (AAMS) is the correct answer.

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