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Avaya Aura Contact Center Implementation Exam

Certification Provider: Avaya
Exam Name: Avaya Aura Contact Center Implementation Exam
Number of questions in our database: 65
Exam Version: Aug. 01, 2022
Exam Official Topics:
  • Topic 1: Implement the Avaya Aura? Contact Center (AACC) High Availability solution/ Contact Center (AACC) components, features, and functions
  • Topic 2: Describe how to troubleshoot Agent Workstations using the CCT Reference Client/ How to install and configure the Orchestration Designer software from CCMA
  • Topic 3: Implement the Avaya Aura? Media Server (AAMS) High Availability solution/ Product licensing requirements for the Avaya Aura? Contact Center (AACC) installation
  • Topic 4: How to perform an Avaya Aura? Contact Center (AACC) HA Active/Standby Switchover test/ Implement the Avaya Aura? Media Server (AAMS) non-HA solution
  • Topic 5: Avaya Agent Desktop (AAD) and Avaya Desktop Displays (ADD)/ Identify the Avaya Aura? Contact Center (AACC) Post-Installation tasks
  • Topic 6: Describe how to validate the Avaya Agent Desktop (AAD) software with Web Based Statistics/ Configure the software required for Agent Workstations
  • Topic 7: Install Avaya Aura? Contact Center (AACC) and configure the Avaya Aura? Ignition Wizard/ Explain how to perform a database backup and restore database files
  • Topic 8: Avaya Aura? Media Server (AAMS) options for Avaya Aura? Contact Center (AACC) SIP-enabled installations/ Troubleshoot an Avaya Aura? Contact Center (AACC) installation

Free Avaya Avaya Aura Contact Center Implementation Exam Exam Actual Questions

The questions for Avaya Aura Contact Center Implementation Exam were last updated On Aug. 01, 2022

Question #1

A customer has purchased the Agent Greeting feature to provide individual pre-recorded greeting playback capabilities.

Where is the license for Agent Greeting enabled in Avaya Aura Contact Center (AACC)?

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Correct Answer: C

Question #2

A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP -- Voice and Multimedia Contact Server without Avaya Aura Media Server (AAMS) server type.

What is the maximum number of logged in agents supported for this server type?

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Correct Answer: B

Question #3

Contact Center License Manager provides central control and administration of licensing for Avaya Aura Contact Center (AACC). Before installing the AACC software, you must choose a license type and a licensing mechanism. The licensing options available to you depend on your Contact Center solution type (AML-based or SIP-enabled), and on the ordering process you use.

Which three license types does Contact Center License Manager support? (Choose three.)

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Correct Answer: A, C, D

Question #4

To ensure resiliency, you have been asked to add an additional license manager to the network.

Which licensing type supports an additional license manager?

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Correct Answer: D

Question #5

When a SIP INVITE message arrives at the Contact Center Manager Server (CCMS), CCMS matches the message with one of the configured Route Points URIs.

CCMS then anchors the customer call to a port on which component?

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Correct Answer: B


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