I feel like verifying the effectiveness of the quality system is important too, so option D might be a contender, but I can't recall the details clearly.
This is a tricky one. I'm not super familiar with the Salesforce features for marketing attribution. I'm leaning towards option D, making the Primary Campaign Source required, but I'm not 100% confident that's the best approach. Guess I'll have to think it through carefully.
Okay, I've got a strategy for this. I'll focus on identifying the options that could create a sense of frustration, lack of impact, or lack of recognition for the testers. That should help me pinpoint the most demotivating factor.
I'm a bit confused by this question. I'll need to review my notes on function point count to make sure I understand the concept before attempting to answer.
Reporting identified problems to the supervisor is a good start, but it seems like the audit should go further and make sure the issues are actually addressed. That's the real purpose, in my view.
Monitoring performance and determining corrective action is the most important role. The audit should identify issues and recommend solutions, not just report them up the chain.
Reporting findings to upper management to ensure proper corrective action is taken is the key, in my opinion. The audit function is there to hold the organization accountable.
I think the most fundamental role of the audit function is to verify the effectiveness of the organization's quality system in preventing substandard performance. That seems like the core purpose to me.
Jerry
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