Definitely, the cause and effect diagram is a great brainstorming tool. It's like a mind map for problem-solving. You know what they say, 'a mind is like a parachute - it only works when it's open!'
I think option C is the best answer here. Developing theories based on symptoms is exactly what the cause and effect diagram is designed to do. It helps us explore all the possible reasons behind the issue we're trying to address.
You're right, that answer choice is a bit odd. The cause and effect diagram is really about uncovering the different factors that could be leading to a problem, not just counting the number of defects.
Hmm, I'm not so sure about option D. 'Arranging theories by defect count' doesn't sound quite right to me. The cause and effect diagram is more about identifying the potential causes, not necessarily quantifying the defects.
I agree, the cause and effect diagram is really useful for brainstorming and developing theories about the root causes of an issue. It helps us organize our thoughts and visualize the different factors that could be contributing to the problem.
This question is definitely testing our knowledge of quality management tools. A cause and effect diagram, also known as the Ishikawa or fishbone diagram, is a great tool for identifying potential causes of a problem or defect.
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