ASQ CMQ-OE Exam - Topic 5 Question 76 Discussion

Actual exam question for ASQ's CMQ-OE exam

Question #: 76
Topic #: 5

The Vice President (VP) for quality has attended a series of employee and management focus groups and has discovered that not all team members believe they are being supported by their respective managers. Further analysis shows that some managers have not yet attended training on the basic principles of quality. Which of the following would be the most effective way for the VP to reinforce the management training on the basic quality principles?

ARegularly publish the names of all managers who have completed the training in the company's quality newsletter

BWork with line management to get managers involved with teams immediately after training

CDevelop a presentation on the basic quality principles for managers to deliver to their departments

DIdentify several of the trained managers for individual awards

Show Suggested Answer

Suggested Answer: B

by Aliza at Sep 15, 2024, 01:52 AM

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Octavio

3 months ago

C sounds interesting, but can managers really deliver quality principles effectively?

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Ashlee

3 months ago

A is just a publicity stunt. It won’t change how managers support their teams.

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Francoise

3 months ago

Really? I’m not sure just jumping in after training is enough.

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Malcom

4 months ago

Totally agree with B! Immediate involvement makes a big difference.

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Dottie

4 months ago

I think B is the best option. Managers need to apply what they learn right away.

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Kirk

4 months ago

Option C sounds interesting, but I wonder if managers would feel comfortable delivering presentations without more support or guidance first.

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Marguerita

4 months ago

I remember a practice question that emphasized the importance of hands-on application, so I feel like option B aligns with that idea.

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Elly

4 months ago

I'm not sure if option A would be effective. Just publishing names might not actually change how managers interact with their teams.

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Kallie

5 months ago

I think option B makes the most sense because getting managers involved with their teams right after training could really help reinforce what they learned.

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Dino

5 months ago

I feel pretty confident about this one. Based on the information provided, option B stands out to me as the most effective approach. Getting the managers involved with their teams right after the training is a great way to reinforce the learning and ensure it gets applied in practice.

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Marica

5 months ago

Okay, for this type of question, I'd focus on finding the solution that directly addresses the problem identified in the prompt - that not all managers have attended the training. So I'm leaning towards option B or C, which seem more targeted at getting the managers to apply the training.

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Catalina

5 months ago

This seems like a straightforward question about reinforcing management training on quality principles. I think the key is to consider which approach would be most effective at getting the managers to actually apply what they've learned.

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Pilar

5 months ago

Hmm, I'm a bit unsure about this one. There are a few options that seem reasonable, but I'm not sure which one would be the most effective. I'll have to think it through carefully.

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Bev

5 months ago

Always check the numbers add up to 100%. These options look like they're checking if you're paying attention to the details.

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Galen

1 year ago

Hold up, are we sure the managers even know what 'quality' means? Maybe we should start with a refresher on the dictionary first.

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Anglea

1 year ago

Personally, I think Option D is the way to go. A little healthy competition and recognition will motivate the managers to really embrace the training.

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Lorriane

1 year ago

True, but showcasing trained managers with individual awards can also inspire others to complete the training.

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Jerrod

1 year ago

That's a good point, hands-on experience can really solidify the training.

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Wilburn

1 year ago

But wouldn't it be more effective to have managers work with teams right after training?

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Shoshana

1 year ago

I agree, recognition can be a great motivator for managers.

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Lou

1 year ago

Option A is a bit too public for my liking. Naming and shaming managers isn't the way to go here. Let's keep it professional.

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Lauryn

1 year ago

I like the idea of option C. Having managers deliver presentations on quality principles to their departments could really solidify their understanding.

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Rashad

1 year ago

I think option B could be effective. Getting managers involved with teams right after training could reinforce the principles.

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Barrett

1 year ago

I agree, option A seems a bit harsh. We should focus on a more positive approach.

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Herman

1 year ago

I personally think option C could also be effective. Having managers present the principles to their departments can reinforce their understanding.

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Malika

1 year ago

I agree with Shad. Option B would show the managers how to support their teams effectively.

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Luisa

1 year ago

I disagree, Option C is better. A presentation on the quality principles will give managers the tools they need to educate their departments effectively.

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Tonja

1 year ago

Working with line management to involve managers with teams immediately after training could also be effective.

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Nilsa

1 year ago

Regularly publishing the names of trained managers could also motivate others to complete the training.

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Coral

1 year ago

I agree, a presentation would definitely reinforce the training on quality principles.

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Glen

1 year ago

I think Option C is the best choice. A presentation will help managers educate their teams.

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Shad

1 year ago

I think option B is the best choice. It's important for managers to apply what they've learned right away.

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Tammara

1 year ago

Option B seems like the best approach. Getting managers directly involved with their teams after training will help reinforce the concepts and ensure they're applied in practice.

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Trinidad

1 year ago

Getting managers involved with teams right after training would show their commitment to quality improvement.

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Mari

1 year ago

I think Option B would also improve communication and collaboration within the teams.

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Kerrie

1 year ago

It's important for managers to be actively involved with their teams to ensure quality principles are implemented.

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Marci

1 year ago

I agree, Option B would definitely help managers apply what they learned in training.

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