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ASQ Exam CMQ-OE Topic 5 Question 76 Discussion

Actual exam question for ASQ's CMQ-OE exam
Question #: 76
Topic #: 5
[All CMQ-OE Questions]

The Vice President (VP) for quality has attended a series of employee and management focus groups and has discovered that not all team members believe they are being supported by their respective managers. Further analysis shows that some managers have not yet attended training on the basic principles of quality. Which of the following would be the most effective way for the VP to reinforce the management training on the basic quality principles?

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Suggested Answer: B

by Aliza at Sep 15, 2024, 01:52 AM

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Galen
9 months ago
Hold up, are we sure the managers even know what 'quality' means? Maybe we should start with a refresher on the dictionary first.
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Anglea
9 months ago
Personally, I think Option D is the way to go. A little healthy competition and recognition will motivate the managers to really embrace the training.
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Lorriane
8 months ago
True, but showcasing trained managers with individual awards can also inspire others to complete the training.
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Jerrod
8 months ago
That's a good point, hands-on experience can really solidify the training.
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Wilburn
8 months ago
But wouldn't it be more effective to have managers work with teams right after training?
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Shoshana
9 months ago
I agree, recognition can be a great motivator for managers.
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Lou
9 months ago
Option A is a bit too public for my liking. Naming and shaming managers isn't the way to go here. Let's keep it professional.
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Lauryn
9 months ago
I like the idea of option C. Having managers deliver presentations on quality principles to their departments could really solidify their understanding.
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Rashad
9 months ago
I think option B could be effective. Getting managers involved with teams right after training could reinforce the principles.
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Barrett
9 months ago
I agree, option A seems a bit harsh. We should focus on a more positive approach.
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Herman
10 months ago
I personally think option C could also be effective. Having managers present the principles to their departments can reinforce their understanding.
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Malika
10 months ago
I agree with Shad. Option B would show the managers how to support their teams effectively.
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Luisa
10 months ago
I disagree, Option C is better. A presentation on the quality principles will give managers the tools they need to educate their departments effectively.
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Tonja
9 months ago
Working with line management to involve managers with teams immediately after training could also be effective.
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Nilsa
9 months ago
Regularly publishing the names of trained managers could also motivate others to complete the training.
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Coral
9 months ago
I agree, a presentation would definitely reinforce the training on quality principles.
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Glen
9 months ago
I think Option C is the best choice. A presentation will help managers educate their teams.
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Shad
10 months ago
I think option B is the best choice. It's important for managers to apply what they've learned right away.
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Tammara
10 months ago
Option B seems like the best approach. Getting managers directly involved with their teams after training will help reinforce the concepts and ensure they're applied in practice.
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Trinidad
9 months ago
Getting managers involved with teams right after training would show their commitment to quality improvement.
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Mari
9 months ago
I think Option B would also improve communication and collaboration within the teams.
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Kerrie
10 months ago
It's important for managers to be actively involved with their teams to ensure quality principles are implemented.
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Marci
10 months ago
I agree, Option B would definitely help managers apply what they learned in training.
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