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ASHRM CPHRM Exam - Topic 3 Question 7 Discussion

Posted by Miriam on Apr 03, 2026 at 11:29 PM

In general, how many steps should an FMEA proceed in each direction (upstream/downstream) when mapping a process for failure analysis?

Suggested Answer: A

A practical FMEA requires enough process context to capture upstream causes and downstream consequences without becoming unmanageably large. A common operational rule-of-thumb is to examine roughly two steps upstream and two steps downstream from a target step to uncover handoffs, dependencies, and failure propagation. Risk management objectives focus on identifying failure modes that originate earlier (e.g., incorrect patient ID at registration leading to lab/specimen mismatch) and harms that emerge later (e.g., delayed result communication causing deterioration). The exact boundary depends on complexity and risk; high-hazard workflows (blood products, surgery, chemo) may require deeper mapping. The goal is usable granularity: map, identify failure modes, score (S--O--D), prioritize, implement controls, and reassess residual risk.


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12 comments · newest first
PA
Paola 3 months ago
C is too limiting. We need context for better analysis.
ST
Stevie 3 months ago
I disagree, B seems safer. Ten steps cover more ground.
SO
Sol 3 months ago
I think A is the best choice. Two steps make sense.
LA
Laine 3 months ago
Wait, steps aren't mapped at all? That sounds off.
JU
Justine 3 months ago
C is just wrong, context matters a lot!
SO
Son 4 months ago
B seems excessive, ten steps? Really?
VE
Vesta 5 months ago
Totally agree, that makes sense for analysis!
CO
Colene 5 months ago
A) Two steps in each direction is what I've always heard.
RE
Renea 6 months ago
I'm pretty sure steps are mapped in FMEA, but I can't remember the exact number. I hope it's not ten steps like option B suggests!
MO
Monte 6 months ago
I vaguely recall that context matters in FMEA, so maybe it's not just the current step? That makes me lean towards A as well.
FA
Fannie 6 months ago
I feel like we practiced a question similar to this, and I think the answer was A, but I could be mixing it up with another topic.
ST
Stevie 6 months ago
I think I remember something about a common rule-of-thumb being two steps in each direction, but I'm not entirely sure.
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