APMG-International Change-Management-Foundation Exam - Topic 8 Question 27 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam

Question #: 27
Topic #: 8

[All Change-Management-Foundation Questions]

Which of the following statements about selecting the appropriate communication channels for a change initiative are true?

1. If the aim is to achieve active engagement then rich communication is essential

2. Leaner channels are suitable where there is little chance of misinterpretation

AOnly 1 is true

BOnly 2 is true

CBoth 1 and 2 are true

DNeither 1 nor 2 is true

Show Suggested Answer

Suggested Answer: B

The Beckhard and Harris change formula is a tool to assess the readiness and motivation for change in an organization. The formula states that change will happen when D x V x F > R, where D is dissatisfaction with the status quo, V is vision of the desired future state, F is first steps or action plan for the change, and R is resistance to change. To increase an individual's dissatisfaction with the status quo, one possible action is to communicate the danger of inaction, such as the risks, threats, or losses that may occur if no change is made. This can create a sense of urgency and need for change among the individual. The other options are not actions that will increase dissatisfaction with the status quo, but rather actions that will address other factors in the formula.

by Ozell at Jul 07, 2024, 02:29 AM

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Remedios

5 months ago

Nah, I feel like neither really captures the full picture.

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Chanel

5 months ago

Wait, are we sure about that? Seems like a stretch to say both are true.

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Elvis

5 months ago

Leaner channels can still work, but only if the message is super clear.

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Donette

5 months ago

I think both statements are true, they complement each other.

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Clarence

6 months ago

Totally agree, rich communication is key for engagement!

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Glen

6 months ago

I lean towards saying only statement 1 is true, but I could be wrong about statement 2. It’s tricky!

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Adaline

6 months ago

There was a practice question similar to this, and I think both statements could be true depending on the context.

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Reid

6 months ago

I'm not entirely sure about statement 2. I feel like leaner channels can still lead to misunderstandings sometimes.

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Vivienne

6 months ago

I remember discussing how rich communication is crucial for engagement, so I think statement 1 is definitely true.

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Dorian

6 months ago

This question seems pretty straightforward. The first statement is about achieving active engagement, which requires rich communication. The second statement is about situations where there's little chance of misinterpretation, which would call for leaner channels. I think I can confidently select the correct answer here.

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Kenny

6 months ago

Okay, I've got this. If the goal is active engagement, then rich communication is essential. But if there's little chance of misinterpretation, then leaner channels would be more suitable. I'm confident I can apply this logic to select the correct answer.

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Carissa

6 months ago

Hmm, I'm a bit confused. I'm not sure I fully grasp the distinction between rich and lean communication channels. I'll need to think this through carefully.

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Daren

6 months ago

This question seems straightforward. I think the key is to understand the difference between rich and lean communication channels and how they relate to engagement and misinterpretation.

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Adelle

6 months ago

I'm not entirely sure about this one. The concepts of rich and lean communication channels are a bit fuzzy for me. I'll have to review my notes and try to work through the logic step-by-step.

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Lashawn

7 months ago

Hmm, I'm a bit unsure about this one. The options seem similar, and I don't have a clear understanding of the differences between them. I'll have to think it through carefully.

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Lenora

7 months ago

I remember seeing a practice question about using local mode for similar scenarios, but I'm not completely confident about this one.

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Viki

7 months ago

I'm pretty confident about this one. I think the answer is B - there can only be one route reflector in a cluster.

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Franchesca

7 months ago

Hmm, I'm not sure about this one. I was thinking conversion attribution might be the best way to measure how the ad performed, but I'm not totally confident.

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Yuki

11 months ago

Hold on, is this a trick question? I mean, can't we just use carrier pigeons for all change initiatives? That would be the leanest channel ever!

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Elvera

11 months ago

I'd go with option A. If the goal is active engagement, then rich communication is a must. The other statement seems a bit too simplistic to me.

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Santos

11 months ago

Haha, this question is a piece of cake! Of course, it's C. Change initiatives need robust communication, not some minimalist approach. Who wants a boring change, right?

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Gail

10 months ago

Communication is crucial for successful change initiatives, C is the way to go.

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Lorenza

10 months ago

I always prefer clear and engaging communication for change initiatives.

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Wilburn

10 months ago

Definitely, leaner channels may lead to misinterpretation, so it's important to have robust communication.

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Roxane

11 months ago

I agree, C is the correct answer. Rich communication is key for active engagement.

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Tess

11 months ago

I'm not sure about that. Option B seems more reasonable to me. Leaner channels are better when there's low risk of misinterpretation, isn't it?

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Lina

11 months ago

Well, I think option C is the correct answer. Rich communication is essential for active engagement, and leaner channels can be suitable when there's little chance of misinterpretation.

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