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APMG-International Exam Change-Management-Foundation Topic 1 Question 5 Discussion

Actual exam question for APMG-International's Change Management Foundation exam
Question #: 5
Topic #: 1
[All Change Management Foundation Questions]

Which management approach is recommended to help people through the 'endings' phase of Bridges model of human transition?

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Suggested Answer: B

Bridges model of human transition is a framework that describes how people experience and cope with change. The model consists of three phases: endings, neutral zone, and new beginnings. The endings phase is when people have to let go of the old situation and deal with the loss and uncertainty that comes with change. The recommended management approach to help people through this phase is to concentrate on the emotional content of issues, that is, to acknowledge and address the feelings and reactions that people have, such as anger, denial, or sadness. This can help people to accept the change and move on to the next phase.


https://www.mindtools.com/pages/article/bridges-transition-model.htm

https://www.wmbridges.com/about/what-is-transition/

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