APMG-International Change-Management-Foundation Exam - Topic 1 Question 5 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam

Question #: 5
Topic #: 1

[All Change-Management-Foundation Questions]

Which management approach is recommended to help people through the 'endings' phase of Bridges model of human transition?

ALook for quick successes to announce

BConcentrate on the emotional content of issues

CBe clear about the scope of the change

DEncourage people to turn their backs on the past

Show Suggested Answer

Suggested Answer: B

Bridges model of human transition is a framework that describes how people experience and cope with change. The model consists of three phases: endings, neutral zone, and new beginnings. The endings phase is when people have to let go of the old situation and deal with the loss and uncertainty that comes with change. The recommended management approach to help people through this phase is to concentrate on the emotional content of issues, that is, to acknowledge and address the feelings and reactions that people have, such as anger, denial, or sadness. This can help people to accept the change and move on to the next phase.

https://www.mindtools.com/pages/article/bridges-transition-model.htm

https://www.wmbridges.com/about/what-is-transition/

by Gayla at Jul 09, 2023, 03:41 AM

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Hana

3 months ago

A could work, quick wins can boost morale, right?

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Youlanda

3 months ago

Wait, are we really encouraging people to forget the past? Sounds risky!

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Elenore

4 months ago

C makes sense too, clarity is key during transitions.

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Tammi

4 months ago

Totally agree with B! People need to feel heard.

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Ashley

4 months ago

I think B is the best choice, emotional content matters.

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Emerson

4 months ago

I definitely recall that encouraging people to forget the past isn't the best approach, so I think D is out. But I'm not sure which one to pick.

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Arletta

4 months ago

I’m kind of torn between B and C. I know emotional content matters, but I also remember something about clarity in transitions.

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Yuette

5 months ago

I feel like we practiced a question similar to this, and I think being clear about the scope of change is important, so maybe C?

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Julieta

5 months ago

I think I remember that the endings phase is really about dealing with emotions, so maybe it's B? But I'm not entirely sure.

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Veronika

5 months ago

Hmm, I'm not too familiar with Microsoft Defender for Identity. I'll need to review the capabilities of that tool to see if it can really give me the information I need. Maybe I should consider the Azure Active Directory Provisioning Analysis workbook instead?

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Delila

5 months ago

I'm confident this is asking about ensuring the new scope change integrates well with the existing project. The benefits management plan seems like the logical choice to coordinate that.

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