APMG-International Change-Management-Foundation Exam - Topic 1 Question 2 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam

Question #: 2
Topic #: 1

[All Change-Management-Foundation Questions]

Which item should be included within the communication plan?

AThe expected benefits of implementing a change

BThe reasons behind change initiative and the priorities for implementation

CDetails on what preparations have the completed prior to a change

DHow the results of a communication activity will be monitored and evaluated

Show Suggested Answer

Suggested Answer: D

A communication plan is a document that outlines the objectives, strategies, tactics, channels, audiences, messages, and metrics for communicating about a change initiative. One of the essential items that should be included in a communication plan is how the results of a communication activity will be monitored and evaluated. This involves defining the criteria and methods for measuring the effectiveness and impact of the communication activities, such as feedback surveys, focus groups, analytics, or indicators of awareness, understanding, and support for the change.

https://www.yourthoughtpartner.com/blog/change-management-communication

https://www.prosci.com/resources/articles/communications-checklist-for-change-management

by Stevie at Jul 05, 2023, 08:21 PM

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Annelle

3 months ago

Wait, are we really prepared for this change?

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Eleonore

3 months ago

Agreed, we should focus on priorities for implementation.

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Skye

4 months ago

Surprised that monitoring results isn't a top priority!

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Larae

4 months ago

I think the expected benefits are crucial too.

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Sabra

4 months ago

Definitely need the reasons behind the change!

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Hermila

4 months ago

I recall that detailing preparations is crucial, but I can't remember if that fits in the communication plan. It might be option C, but I'm not confident.

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Devora

4 months ago

I practiced a similar question where we had to identify key components of a change plan. I feel like expected benefits could be relevant too, but I'm leaning towards option B.

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Fairy

5 months ago

I'm not entirely sure, but I remember something about monitoring and evaluating communication activities being important. Maybe that's option D?

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Jettie

5 months ago

I think the communication plan should definitely include the reasons behind the change initiative. It helps everyone understand the priorities.

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Youlanda

5 months ago

Hmm, this seems like a tricky one. I'll need to think carefully about the relationship between the Host Resource Block and the new Resource Block I'm authoring.

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Tom

5 months ago

I vaguely remember something about segments being signaled by MPLS. Was it also tied to BGP for steering? That might be option B?

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Azzie

5 months ago

The key here is finding the right balance. Too many objects could make it harder to manage, but a single object might not give us the flexibility we need.

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Sharika

5 months ago

I'm pretty sure the answer is A. Stakeholders are the people who have an interest in the outputs of a process, so that seems like the most logical choice.

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