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APMG-International AgilePM Foundation Exam - Topic 4 Question 74 Discussion

Which of the following statements, about selecting the appropriate communication channels for a change initiative, are true?If the aim is to achieve active engagement, then rich communication is essential.Leaner channels are suitable where there is little chance of misinterpretation.
C) Both 1 and 2 are true.
A) Only 1 is true.
B) Only 2 is true.
D) Neither 1 nor 2 is true.

APMG-International AgilePM Foundation Exam - Topic 4 Question 74 Discussion

Actual exam question for APMG-International's AgilePM Foundation exam
Question #: 74
Topic #: 4
[All AgilePM Foundation Questions]

Which of the following statements, about selecting the appropriate communication channels for a change initiative, are true?

If the aim is to achieve active engagement, then rich communication is essential.

Leaner channels are suitable where there is little chance of misinterpretation.

Show Suggested Answer Hide Answer
Suggested Answer: C

Statement 1: Correct. Rich communication channels, such as face-to-face conversations or video calls, are necessary for active engagement as they allow for two-way interaction and emotional connection.

Statement 2: Correct. Leaner channels, like emails or memos, are appropriate when the message is straightforward and unlikely to be misinterpreted.

Key AgilePM Concepts Referenced:

Effective Communication Channels: AgilePM Handbook, Chapter 4, Section 4.3.


Contribute your Thoughts:

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James
24 hours ago
I think both statements make sense.
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Destiny
6 days ago
I’m leaning towards option A, but I’m a bit confused about how lean channels could ever be suitable if there’s a risk of misinterpretation.
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Lang
11 days ago
I practiced a similar question where we talked about the importance of context in choosing communication channels. I think both statements could be true in different scenarios.
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Cherry
16 days ago
I'm not entirely sure about the second statement. Lean channels might work, but I feel like misinterpretation can still happen.
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Pamella
22 days ago
I remember discussing how rich communication is crucial for engagement, so I think statement 1 is definitely true.
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