In what phase is it first established whether further investigation of the project is justified?
Which skill is MOST relevant to helping people through the change curve?
Active Listening: The change curve requires empathetic and effective communication to understand concerns, address resistance, and guide individuals through emotional responses to change. Active listening is a vital skill in this process.
Other Options:
Time management: Important but not specific to the emotional aspects of change.
Negotiation: Relevant for resolving conflicts but secondary to listening during change.
Decision-making: Necessary for leadership but not for guiding individuals emotionally.
Key AgilePM Concepts Referenced:
Engagement and Support: AgilePM Handbook, Chapter 6, Section 6.4.
According to Tuckman, in what stage of the team development model will members of the team be 'working collectively to achieve results'?
Performing Stage: In this stage, team members work cohesively towards achieving results. Roles and processes are clear, and collaboration is at its peak.
Other Stages:
Forming: Initial setup with limited collaboration.
Storming: Characterized by conflict and role clarification.
Adjourning: Focused on disbanding after tasks are completed.
Key AgilePM Concepts Referenced:
Team Development Models: AgilePM Handbook, Chapter 5, Section 5.4.
Which is a factor used in the 'change formula' (Beckhard and Harris)?
Dissatisfaction with the Status Quo: The change formula includes dissatisfaction as a key driver for change. Without sufficient dissatisfaction, the motivation to change is diminished.
Other Options:
B, C, and D: These factors, while important, are not explicitly part of the Beckhard and Harris change formula.
Key AgilePM Concepts Referenced:
Change Formula Framework: AgilePM Handbook, Chapter 6, Section 6.5.
Which of the following statements are true?
The 'change curve' describes a normal human reaction to change.
The 'change curve' only applies to changes that are perceived as negative.
Statement 1: Correct. The change curve describes typical emotional responses to change, including denial, resistance, exploration, and commitment.
Statement 2: Incorrect. The change curve applies to both positive and negative changes, as it reflects the adjustment process regardless of the perceived nature of the change.
Key AgilePM Concepts Referenced:
Emotional Responses to Change: AgilePM Handbook, Chapter 6, Section 6.3.
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