Hmm, I'll go with C as well. Although, I do wonder if the communication plan should also have a bit of humor sprinkled in, just to keep things interesting. Maybe a few memes or dad jokes here and there.
I agree, C is the right answer. The communication plan needs to be tailored to the specific change initiative, but there should be a standard structure that applies across the board.
I think the correct answer is C. Both statements seem to be true - the communication plan will have a consistent overall format, but the content will vary depending on the scale and complexity of the change.
Javier
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