The change project aims at growing market shares for division X. Over the past weeks customers have been indicating that they are not ready for the new product line. What do you need to do to decrease the speed of change?
If customers indicate lack of readiness, the change manager must adjust execution of the plan. This may involve slowing rollout, extending training, or revising communications until readiness increases. ACMP stresses flexibility during execution, making real-time adjustments based on feedback and adoption data. Modifying readiness assessment (B) is retrospective, not corrective. Feedback mechanisms (A) and measurement (D) are tools for detection, not immediate corrective action. Therefore, execution adjustments are required to align with stakeholder readiness.
(Reference: ACMP Standard, Process Group 4 -- Execute; Activities: Monitor adoption and adjust implementation as required based on readiness feedback.)
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