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Worldatwork Exam GR1 Topic 2 Question 84 Discussion

Actual exam question for Worldatwork's GR1 exam
Question #: 84
Topic #: 2
[All GR1 Questions]

At a company communications event, several employees were awarded certificates for their roles in improving customer service. Later, their manager noticed some of the certificates in the trash bin. Which essential element for success did the manager miss?

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Suggested Answer: B

by Olene at Sep 13, 2024, 08:40 PM

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Effie
10 months ago
Oh man, can you imagine the look on the manager's face when they saw those certificates in the trash? Talk about a morale-killer. They should have just handed out free donuts or something instead.
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Stephane
9 months ago
B) Employ meaningful rewards
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Tanja
9 months ago
C) Reward group or team accomplishments
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Helaine
9 months ago
A) Link rewards to the performance evaluation
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Marti
10 months ago
You know, if they had rewarded the whole team instead of just individuals, maybe the employees would have actually cared about those certificates. Teamwork is where it's at, am I right?
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Tabetha
9 months ago
C) Reward group or team accomplishments
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Rima
9 months ago
B) Employ meaningful rewards
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Crista
9 months ago
A) Link rewards to the performance evaluation
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Mitsue
10 months ago
Hah, I bet the manager forgot to even check if the measurement of their customer service improvements was accurate. They probably just handed out the awards based on hearsay.
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Roselle
9 months ago
D) Make sure that measurement is accurate
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Ardella
10 months ago
B) Employ meaningful rewards
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Carla
10 months ago
C) Reward group or team accomplishments
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Ellsworth
10 months ago
A) Link rewards to the performance evaluation
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Tegan
11 months ago
Dude, the answer is obviously B. Meaningful rewards are the key to keeping employees engaged and motivated. Those certificates were probably just a formality.
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Josephine
11 months ago
Oh come on, how hard is it to understand that the manager should have made sure the rewards were actually meaningful to the employees? Clearly, they just tossed the certificates in the trash, so there was no real impact.
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Hassie
10 months ago
Employee 3: I agree, it's important to have rewards that actually matter to us.
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Leana
10 months ago
Employee 2: Yeah, that would have made the certificates more meaningful to us.
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Hyman
10 months ago
Employee 1: Maybe the manager should have linked the rewards to our performance evaluations.
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Jade
11 months ago
I believe rewarding group or team accomplishments is crucial for motivation.
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Dortha
11 months ago
I agree with Rodrigo, meaningful rewards are important for success.
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Rodrigo
11 months ago
I think the manager missed linking rewards to performance evaluation.
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