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Worldatwork GR1 Exam - Topic 2 Question 84 Discussion

At a company communications event, several employees were awarded certificates for their roles in improving customer service. Later, their manager noticed some of the certificates in the trash bin. Which essential element for success did the manager miss?
B) Employ meaningful rewards
A) Link rewards to the performance evaluation
C) Reward group or team accomplishments
D) Make sure that measurement is accurate

Worldatwork GR1 Exam - Topic 2 Question 84 Discussion

Actual exam question for Worldatwork's GR1 exam
Question #: 84
Topic #: 2
[All GR1 Questions]

At a company communications event, several employees were awarded certificates for their roles in improving customer service. Later, their manager noticed some of the certificates in the trash bin. Which essential element for success did the manager miss?

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Suggested Answer: B

by Olene at Sep 13, 2024, 08:40 PM

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Daniel
10 months ago
I thought certificates were a big deal, guess not!
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Alecia
10 months ago
Definitely should link rewards to performance!
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Ciara
10 months ago
Wait, why would anyone throw those away?
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Ma
10 months ago
Totally agree, meaningful rewards matter!
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Chantay
10 months ago
Sounds like they didn't pick the right rewards.
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Pete
11 months ago
I don't recall measurement accuracy being a big focus in our discussions. Maybe it’s about making sure the right metrics are used?
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Jerlene
11 months ago
I wonder if rewarding group accomplishments is the issue here. It seems like teamwork is often overlooked in these scenarios.
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Rosendo
11 months ago
I'm not entirely sure, but I feel like linking rewards to performance evaluations could be key. There was a practice question about that, right?
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Kanisha
11 months ago
I think the manager might have missed employing meaningful rewards. I remember studying how important it is for rewards to actually resonate with employees.
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Ernest
11 months ago
Ugh, these reward system questions can be so tricky. I'm going to carefully read through the options and try to figure out what the manager missed.
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Francene
11 months ago
I've got a good feeling about this one. I think the answer is B - the manager needs to make sure the rewards are meaningful and actually matter to the employees.
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Tyra
11 months ago
I'm a bit confused - is the issue that the employees didn't value the certificates? Or that the manager didn't link the rewards to their actual performance?
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Gearldine
11 months ago
Okay, let's see. The key here seems to be making sure the rewards are meaningful and actually motivate the employees.
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Valda
11 months ago
Hmm, this seems like a tricky one. I'll need to think carefully about the different elements of a successful reward system.
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Effie
2 years ago
Oh man, can you imagine the look on the manager's face when they saw those certificates in the trash? Talk about a morale-killer. They should have just handed out free donuts or something instead.
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Stephane
2 years ago
B) Employ meaningful rewards
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Tanja
2 years ago
C) Reward group or team accomplishments
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Helaine
2 years ago
A) Link rewards to the performance evaluation
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Marti
2 years ago
You know, if they had rewarded the whole team instead of just individuals, maybe the employees would have actually cared about those certificates. Teamwork is where it's at, am I right?
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Tabetha
2 years ago
C) Reward group or team accomplishments
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Rima
2 years ago
B) Employ meaningful rewards
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Crista
2 years ago
A) Link rewards to the performance evaluation
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Mitsue
2 years ago
Hah, I bet the manager forgot to even check if the measurement of their customer service improvements was accurate. They probably just handed out the awards based on hearsay.
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Roselle
2 years ago
D) Make sure that measurement is accurate
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Ardella
2 years ago
B) Employ meaningful rewards
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Carla
2 years ago
C) Reward group or team accomplishments
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Ellsworth
2 years ago
A) Link rewards to the performance evaluation
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Tegan
2 years ago
Dude, the answer is obviously B. Meaningful rewards are the key to keeping employees engaged and motivated. Those certificates were probably just a formality.
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Josephine
2 years ago
Oh come on, how hard is it to understand that the manager should have made sure the rewards were actually meaningful to the employees? Clearly, they just tossed the certificates in the trash, so there was no real impact.
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Hassie
2 years ago
Employee 3: I agree, it's important to have rewards that actually matter to us.
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Leana
2 years ago
Employee 2: Yeah, that would have made the certificates more meaningful to us.
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Hyman
2 years ago
Employee 1: Maybe the manager should have linked the rewards to our performance evaluations.
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Jade
2 years ago
I believe rewarding group or team accomplishments is crucial for motivation.
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Dortha
2 years ago
I agree with Rodrigo, meaningful rewards are important for success.
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Rodrigo
2 years ago
I think the manager missed linking rewards to performance evaluation.
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