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Worldatwork Exam GR1 Topic 2 Question 59 Discussion

Actual exam question for Worldatwork's GR1 exam
Question #: 59
Topic #: 2
[All GR1 Questions]

At a company communications event, several employees were awarded certificates for their roles in improving customer service. Later, their manager noticed some of the certificates in the trash bin. Which essential element for success did the manager miss?

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Suggested Answer: B

by Vincenza at Jul 29, 2023, 05:19 PM

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Antonio
23 hours ago
Ah, the age-old dilemma: do you go for the flashy rewards or the ones that really resonate? Looks like this manager needs to work on their gift-giving skills.
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Elly
6 days ago
Rewarding team efforts is great, but if the individuals don't feel recognized, it's a recipe for disaster. This manager could use a crash course in employee engagement.
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Lashawn
13 days ago
Maybe the manager should have also considered rewarding group or team accomplishments to promote collaboration.
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Katlyn
14 days ago
Accurate measurement is key, but if the rewards don't actually motivate the employees, what's the point? The manager dropped the ball on that one.
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Marci
16 days ago
Throwing those certificates away? That's like tossing out the golden goose! The manager clearly missed the importance of meaningful rewards.
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Santos
18 days ago
I agree with Renea. If the rewards were tied to performance, employees would value them more.
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Renea
24 days ago
I think the manager missed linking rewards to performance evaluation.
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