Comprehensive and Detailed 150 to 250 words of Explanation From Workday Record-to-Report/Course Guide/topics:

Company A is the service provider and must bill Company B, the receiving affiliate. Company A therefore creates a direct intercompany customer invoice naming Company B as the affiliated customer. The invoice records Company A's revenue and intercompany receivable and can generate or support the linked supplier invoice in Company B, which records the corresponding expense and intercompany payable.

Company B should not create a vendor invoice for Company A as the initiating billing document because the seller is responsible for issuing the customer invoice. A Company B intercompany invoice for Company A reverses the stated commercial direction. An external customer invoice would treat Company B as an ordinary outside customer and would not invoke Workday's direct-intercompany controls, linked documents, affiliate identification, or settlement processing. Before processing, the companies must be mapped as customers and suppliers, the intercompany profile must allow the relationship, and sales items or revenue categories must map appropriately to purchase items or spend categories. Affiliate worktags should also be present for reconciliation and elimination. Accordingly, Company A creates a direct intercompany customer invoice to bill Company B.

Official Workday reference: Workday - Setup Considerations: Direct Intercompany Activities; topics: direct intercompany customer invoices and linked supplier invoices.

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