WGU Organizational Behaviors and Leadership Exam - Topic 4 Question 7 Discussion

Actual exam question for WGU's Organizational Behaviors and Leadership exam

Question #: 7
Topic #: 4

[All Organizational Behaviors and Leadership Questions]

Which of the following characteristics is closely associated with informal groups but not associated with formal groups?

AFormed to meet social interactions' needs

BUsually has a negative impact on the organization

CDefined by organizational structure

DDirected towards organizational goals

Show Suggested Answer

Suggested Answer: A

Informal groups are created naturally and organically within an organization to fulfill the social needs of individuals. These groups are not defined by the organizational structure and are not directed towards organizational goals, but rather towards the personal and social fulfillment of their members. Informal groups can have both positive and negative impacts on the organization, but they are primarily characterized by their social interaction purpose.

by Denae at Apr 12, 2026, 08:54 AM

Limited Time Offer

25%

2 months ago

I think the answer might be A, since informal groups are often about social needs rather than formal goals.

upvoted 0 times

...