VMware Exam 5V0-62.22 Topic 6 Question 47 Discussion

Actual exam question for VMware's 5V0-62.22 exam

Question #: 47
Topic #: 6

An organization has introduced a complex password requirement on enrolled mobile devices. This has also caused a significant increase in the help desk's ticket load around password resets for mobile devices. The organization needs to curb these requests and allow users, once authenticated, to resolve their own device passcode issues

Which service can help meet this goal?

ADevice Management Console

BSelf-Service Portal

CSQLCMD

DAWCM

Show Suggested Answer

Suggested Answer: B

The service that can help meet this goal is the Self-Service Portal.The Self-Service Portal is a web-based application that allows users to perform various actions on their enrolled devices, such as lock, unlock, wipe, or unenroll1.Users can also reset their device passcode through the Self-Service Portal, which can reduce the number of help desk tickets and improve user satisfaction2.

by Charlene at Aug 04, 2025, 11:49 PM

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Craig

9 days ago

I'm going with B as well. Self-Service Portal is the way to go for this scenario. It's like giving the users the keys to their own devices, instead of constantly calling the locksmith.

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Cordelia

13 days ago

B) Self-Service Portal seems like the obvious choice here. Allowing users to reset their own device passcodes will definitely help reduce the help desk's workload.

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Gary

13 days ago

I think the Self-Service Portal can help with this.

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