VMware Exam 5V0-62.22 Topic 6 Question 47 Discussion

Actual exam question for VMware's 5V0-62.22 exam

Question #: 47
Topic #: 6

An organization has introduced a complex password requirement on enrolled mobile devices. This has also caused a significant increase in the help desk's ticket load around password resets for mobile devices. The organization needs to curb these requests and allow users, once authenticated, to resolve their own device passcode issues

Which service can help meet this goal?

ADevice Management Console

BSelf-Service Portal

CSQLCMD

DAWCM

Show Suggested Answer

Suggested Answer: B

The service that can help meet this goal is the Self-Service Portal.The Self-Service Portal is a web-based application that allows users to perform various actions on their enrolled devices, such as lock, unlock, wipe, or unenroll1.Users can also reset their device passcode through the Self-Service Portal, which can reduce the number of help desk tickets and improve user satisfaction2.

by Charlene at Aug 05, 2025, 12:49 AM

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Cecilia

5 days ago

I'm not entirely sure, but I feel like the Device Management Console might be more about overseeing devices rather than letting users reset their passwords.

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Nada

11 days ago

I remember we discussed self-service options in class, and I think a Self-Service Portal would really help users manage their own passwords.

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Evette

16 days ago

I'm not too familiar with the options provided, but I'm guessing the Device Management Console might be the best choice since it's specifically mentioned in the question.

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Alex

21 days ago

I think the Self-Service Portal is the way to go here. It sounds like the perfect solution to allow users to reset their own device passcodes and reduce the load on the help desk.

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Eleonora

26 days ago

Hmm, I'm a bit confused. The question mentions a "complex password requirement" and an increase in help desk tickets, but I'm not sure which service would be the best solution.

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Rolland

1 months ago

This seems like a straightforward question. The key is to identify the service that can help users resolve their own device passcode issues.

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Paris

1 months ago

But wouldn't the Device Management Console also be a good option for managing passcode issues?

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Alaine

1 months ago

I agree with Gary, the Self-Service Portal would allow users to reset their own passwords.

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Lavonna

2 months ago

This is a no-brainer. B) Self-Service Portal is the way to go. It's like giving the users a magic wand to unlock their own devices. Beats calling the help desk every time you forget your passcode.

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Lisbeth

3 months ago

C) SQLCMD? Really? I don't think SQL commands are going to help with resetting device passcodes. B) Self-Service Portal is clearly the right answer.

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Hubert

1 months ago

A) Device Management Console

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Craig

3 months ago

I'm going with B as well. Self-Service Portal is the way to go for this scenario. It's like giving the users the keys to their own devices, instead of constantly calling the locksmith.

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Cordelia

3 months ago

B) Self-Service Portal seems like the obvious choice here. Allowing users to reset their own device passcodes will definitely help reduce the help desk's workload.

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Johnna

2 months ago

B) Self-Service Portal

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Corrina

2 months ago

A) Device Management Console

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Gary

3 months ago

I think the Self-Service Portal can help with this.

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