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Veritas VCS-413 Exam - Topic 5 Question 84 Discussion

After upgrading from Veritas eDiscovery Platform 8.0 to 8.2, LDAP users are unable to login, and receive the following error message.[#160005] Authentication failed: User id not found or password was incorrectly typed. Please contact your Clearwell administrator for assistance.Why are the LDAP users receiving the error message?
A) The password encryption for LDAP user authentication has changed.
B) The LDAP accounts are locked due to repeat failed login attempts by the eDiscovery Platform.
C) The LDAPS URL is incorrect.
D) LDAPS port 636 is blocked in the Windows firewall.

Veritas VCS-413 Exam - Topic 5 Question 84 Discussion

Actual exam question for Veritas's VCS-413 exam
Question #: 84
Topic #: 5
[All VCS-413 Questions]

After upgrading from Veritas eDiscovery Platform 8.0 to 8.2, LDAP users are unable to login, and receive the following error message.

[#160005] Authentication failed: User id not found or password was incorrectly typed. Please contact your Clearwell administrator for assistance.

Why are the LDAP users receiving the error message?

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Suggested Answer: A

by Ettie at Apr 09, 2025, 11:42 AM

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Tiffiny
6 months ago
Really? I thought the upgrade wouldn't affect LDAP logins at all.
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Vicente
7 months ago
I agree, the accounts could be locked from too many failed attempts.
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Dorthy
7 months ago
Wait, are you sure it's not just a firewall issue?
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Mari
7 months ago
Sounds like a password encryption issue to me.
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Kristal
7 months ago
I think it might be the LDAPS URL being wrong.
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Angelyn
8 months ago
I feel like I read that firewall settings can block ports, so option D might be worth considering too, especially if the upgrade changed some configurations.
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Dacia
8 months ago
I practiced a question about incorrect URLs causing login issues, so I wonder if option C could be the issue here.
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Leota
8 months ago
I’m not entirely sure, but I think if there were too many failed attempts, it could lock the accounts, which makes option B seem relevant.
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Daryl
8 months ago
I remember something about password encryption changes in upgrades, so option A could be a possibility.
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Shakira
8 months ago
This looks like it could be a tricky networking issue. The LDAPS port being blocked in the firewall seems like a possible culprit, but I'll need to double-check the other options as well.
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Gilberto
9 months ago
I'm a bit confused by this one. The error message doesn't give a lot of specifics, so I'll need to consider all the options and try to eliminate the less likely ones.
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Georgene
9 months ago
Okay, let's see here. The password encryption change or LDAPS URL issue seem the most plausible based on the information provided. I'll make sure to read through the details closely.
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Aretha
9 months ago
Hmm, the error message mentions authentication failure, so it could be related to the password encryption or LDAP account lockout. I'll need to think through the options carefully.
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Teddy
9 months ago
This seems like a tricky one. I'll need to carefully review the error message and the possible answers to figure out the most likely cause.
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Leontine
1 year ago
Oh, the joys of Veritas upgrades! I bet the Clearwell admin is just loving this. 'Please contact your Clearwell administrator for assistance' - good luck with that!
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Dottie
1 year ago
C) The LDAPS URL is incorrect.
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Fallon
1 year ago
B) The LDAP accounts are locked due to repeat failed login attempts by the eDiscovery Platform.
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Annette
1 year ago
A) The password encryption for LDAP user authentication has changed.
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Leanna
1 year ago
Maybe the LDAP accounts are locked due to repeat failed login attempts by the eDiscovery Platform.
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Shawna
1 year ago
LDAPS port 636 blocked in the firewall? That's the most likely scenario. Windows firewalls, amirite? Probably someone forgot to open that port.
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Chaya
1 year ago
C) The LDAPS URL is incorrect.
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Merissa
1 year ago
B) The LDAP accounts are locked due to repeat failed login attempts by the eDiscovery Platform.
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Daryl
1 year ago
A) The password encryption for LDAP user authentication has changed.
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Kimbery
1 year ago
I believe it could be because the LDAPS URL is incorrect.
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An
1 year ago
I'm going with the locked accounts. Those eDiscovery Platforms can be real sticklers about failed login attempts. Gotta keep those security protocols tight!
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Jonelle
1 year ago
D) LDAPS port 636 is blocked in the Windows firewall.
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Salena
1 year ago
C) The LDAPS URL is incorrect.
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Kirk
1 year ago
B) The LDAP accounts are locked due to repeat failed login attempts by the eDiscovery Platform.
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Giuseppe
1 year ago
A) The password encryption for LDAP user authentication has changed.
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Noah
1 year ago
D) LDAPS port 636 is blocked in the Windows firewall.
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Shenika
1 year ago
C) The LDAPS URL is incorrect.
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Mila
1 year ago
B) The LDAP accounts are locked due to repeat failed login attempts by the eDiscovery Platform.
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Arminda
1 year ago
A) The password encryption for LDAP user authentication has changed.
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Vincent
1 year ago
Nah, I'm betting on the LDAPS URL being the culprit. Those URLs can be tricky, you know? Better double-check that setting.
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Ardella
1 year ago
Hmm, I think it's definitely the password encryption issue. Veritas loves to change things up with each upgrade, keeping us on our toes!
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Corrina
1 year ago
It's possible that the LDAP accounts are locked due to repeat failed login attempts.
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Jennie
1 year ago
Maybe the LDAPS port 636 is blocked in the Windows firewall.
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Elin
1 year ago
I think it could also be the LDAPS URL being incorrect.
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Eloisa
1 year ago
I agree, Veritas always seems to change something with each upgrade.
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Luis
1 year ago
C) The LDAPS URL is incorrect.
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France
1 year ago
B) The LDAP accounts are locked due to repeat failed login attempts by the eDiscovery Platform.
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Irma
1 year ago
Hmm, I think it's definitely the password encryption issue. Veritas loves to change things up with each upgrade, keeping us on our toes!
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Yuki
1 year ago
A) The password encryption for LDAP user authentication has changed.
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Edelmira
1 year ago
I think the LDAP users are receiving the error message because the password encryption for LDAP user authentication has changed.
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